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Author Topic: Wireless connection Problems  (Read 16942 times)

ShawnTRD

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Wireless connection Problems
« on: February 06, 2009, 02:25:51 AM »

Trying to connect her new work laptop and I can not get it. I tried with WPA-Personal and None. Both ways I get this screen that wants a "device ownership password". The only think I can put in there are numbers (no letters), and the only thing I've gotten to let it take is 00000000. After that then I try to connect and it comes back failed.

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davevt31

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Re: Wireless connection Problems
« Reply #1 on: February 06, 2009, 04:42:13 AM »

Did you setup the information in the  WIFI Protected Setup on the Router first?
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ShawnTRD

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Re: Wireless connection Problems
« Reply #2 on: February 06, 2009, 05:15:21 AM »

What would I be setting up? If the past all I had to do in enter my WPA-Personal Password.
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EddieZ

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Re: Wireless connection Problems
« Reply #3 on: February 06, 2009, 05:37:22 AM »

Disable Wifi protected setup in the router setup  :) If you want to keep it, take note of the PIN that is mebntioned in the router setup. You need that to fill it in.
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bananaman

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Re: Wireless connection Problems
« Reply #4 on: February 06, 2009, 06:41:38 AM »

ShawnTRD, WPA protects the data on your network. WPS is supposed to make it easier for you to set up your network.

In most cases, like yours, WPS confuses users and actually makes it harder.

As EddieZ suggests, I would disable WPS.
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ShawnTRD

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Re: Wireless connection Problems
« Reply #5 on: February 06, 2009, 07:59:43 AM »

I know about the WPA stuff I just don't know about why I'm getting "device ownership password" on her Laptop. I was guessing it was the routers password so I started entering 0's to hope that would be the default for blank. And it worked, it let me go to Next. Anything else said it was wrong. Then on security page I tried both with and without my own set password(WPA-Personal). But neather worked.
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davevt31

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Re: Wireless connection Problems
« Reply #6 on: February 06, 2009, 08:48:50 AM »

What operating system are you trying to set this up on?

If its a Windows OS usually you just need to right click the wireless icon in the system tray and select view wireless networks and set up your information there.
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Lycan

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Re: Wireless connection Problems
« Reply #7 on: February 06, 2009, 09:44:47 AM »

Thats a proprietary software client. What happens when you use the windows client.


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tipstir

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Re: Wireless connection Problems
« Reply #8 on: February 06, 2009, 11:21:08 AM »

If it's her work laptop she'll need Admin rights for her change laptop settings. She needs to request the rights if she's under a company domain. All the clients of worked for they have such security polices into place. Does that laptop have VPN Client software and does it have Wireless N or G?
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