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Author Topic: DIR-825 can't view logs?  (Read 6612 times)

jm95037

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DIR-825 can't view logs?
« on: October 05, 2011, 09:36:17 AM »
When I go to the "status" tab and click on "logs" I get a page that is basically blank...really it looks like a poorly formated HTML page with no content, even the places where images should be are blank.  I tried to printscreen and paste here but that doesn't work?

Anyway I need to look at the logs and can't seem to figure out how to do that any help is greatly appreciated.

Thanks,
John
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FurryNutz

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Re: DIR-825 can't view logs?
« Reply #1 on: October 05, 2011, 09:47:53 AM »
What browser are you using? Try compatibility mode for IE8/9. Does it happen with a different browser like Opera or FF?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

jm95037

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Re: DIR-825 can't view logs?
« Reply #2 on: October 05, 2011, 10:25:41 AM »
Hi Furry...thanks for replying.

I'm running IE9 on a Win7 64bit machine, all of the other pages, etc. within the mgmt. interface work just fine, int's only the logs page.  I just tried as well on Chrome with the same result.  As well I have a MacBook Pro and tried on Safari with the same result...weird??
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FurryNutz

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Re: DIR-825 can't view logs?
« Reply #3 on: October 05, 2011, 10:54:07 AM »
What FW version is currently loaded. I use Win 7 64 and Mac Book Pro with 10.7. I think I'm on v2.06 right now.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

jm95037

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Re: DIR-825 can't view logs?
« Reply #4 on: October 05, 2011, 11:14:40 AM »
2.05 NA firmware version.
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FurryNutz

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Re: DIR-825 can't view logs?
« Reply #5 on: October 05, 2011, 11:30:38 AM »
Ok, well I haven't used 2.05, mine came with 2.02 loaded. I don't recall having a problem with the logs though. I suppose you could either reload v2.05 or go ahead and update to 2.06. I might try a factory reset and see if you you can view the logs. If you have critical settings on the router, Do a save config to file before factory reset.
Besure to clear the browsers cache too.

Since your seeing this across the board on 2 different PCs and browsers, I presume there could be an issue with the FW. If you have critical settings on the router, Do a save config to file before doing the following:

Factory reset.
Update using the .bin file unpacked from the zip file you get from the Dlink web site.
Factory reset once more.

Can reload the config file at this point or check the logs and see what you see then load the saved config file.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

jm95037

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Re: DIR-825 can't view logs?
« Reply #6 on: October 05, 2011, 02:36:12 PM »
thx...i will give it a try tonight.
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FurryNutz

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Re: DIR-825 can't view logs?
« Reply #7 on: October 05, 2011, 02:51:06 PM »
Let us know how it goes.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

pcjunky

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Re: DIR-825 can't view logs?
« Reply #8 on: October 05, 2011, 03:40:31 PM »
Quote from: jm95037 on October 05, 2011, 09:36:17 AM
When I go to the "status" tab and click on "logs" I get a page that is basically blank...really it looks like a poorly formated HTML page with no content, even the places where images should be are blank.  I tried to printscreen and paste here but that doesn't work?

Anyway I need to look at the logs and can't seem to figure out how to do that any help is greatly appreciated.

This is probably the "status" bug that was introduced in the 2.05 firmware.  The bug is only seen when DHCP is disabled and wireless security is enabled.  The initial status screen is fine, but any of the options under status don't display correctly.  Just update to 2.06 to fix the problem.
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