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[tnunan]

I can't get the Video to record to the SD card, nothing happens. Snapshots record fine.

Firmware is 1.01

[JavaLawyer]

You have a DCS-942L? I didn't know the camera was available for sale.

[tnunan]

Yes I do, picked it up last Friday from Staples, in US.

[JavaLawyer]

Yes I do, picked it up last Friday from Staples, in US.

Thanks. . . found it online at Staples, here: Staples - DCS942-L 

[starx]

I am having the same issue.
DCS-942L firmware 1.01
Video does not record at all and I can only get 1 snapshot per minute.
Hope they fix this soon since it is the only reason I bought this instead of the 932L which currently has a better picture and overall better firmware options.

[JavaLawyer]

Based on the reports of another user, updating the firmware will fix this issue. See below:

I upgraded the firmware to 719 successfully.  There appears to be a new check box for turning on the SD card 'SD Management' (unless I don't remember that from before the upgrade).  Unfortunately, there is no revision list from dlink on what 719 does, but the upgrade went well.  Just FYI for everyone.

[tnunan]

Unfortunately that is the firmware version that I already have

[JavaLawyer]

Does the web interface now contain a check box for turning on the SD card "SD Management'"?

[Allen]

Maybe you should try to upload the firmware again and then factory-reset your DCS-942L.
the SD card function probably is working.

[rogeriomb1972]

 
I bought the DCS-942L and tested today!
When I first installed I got a firmware upgrade request, so no I have:
Firmware Version   1.01
Firmware Build Number   0719

There are 2 things not working so far:
1. Video Clips to be sent by email
2. Video Clips to be stored in the SD Card

--------
I formatted the SD via PC to FAT16 format and then via DLINK DCS-942L format functionality in the SD Mgt and I got "SD Status : Ready"
Now I can see the JPEGs stored in the SD. So when I enable Video Clips.. nothing happens..
So I think there is a bug in the VideoClip functionality as it is the common factor between the problems I am facing.. I tried to reduce the video resolution, encode, bps, FPS...nothing worked!

[Allen]

Maybe you should use the camera format function to re-format your SD Card, and then try again.
As I know, some IP cameras use their appropriate format tool to erase the SD Card, then the recording function can work fine.

[gbrandon]

When you go to the sd card menu option, does it show the correct size and available free of the SD card? When I formatted my sd card it showed them both as zero. Only when I reformatted it again did it finally show the correct information. Also, what does it say above the size info under SD card state?

[castle]

I am having the same problem.  Video will not record on SD card.  I can send video clips & snapshots through email.  The 16gb card is formatted and shows the correct size.  Firmware is updated to the latest version 1.01 Build 902.

[dedbunniez]

I am also having this issue. I have firmware: 1.01 firmware build number 0902

I have tried two different micro SD cards and neither are working. Is there a fix or workaround?

****Update 12/12****

I am able to capture picture images on the SD card, but am unable to capture video.

[dedbunniez]

I just got off the phone with Kim from level 3 support and thankfully he fixed it.

The solution is to reinstall software and set all settings to factory settings. Easy solution, but I spent about 4 hours on the phone figuring this out. Hope this helps.