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[gsuperman]

Basically, my issue stems from the latest Boxee firmware from 2 weeks ago, that since then, its been causing my DIR 655 to reset itself, thereby disabling my whole home internet.  It eventually turns back on again after a while, but the process doesn't stop.

Basically, my DIR 655 is connected, hard wired to my boxee.  I also have a NAS 323 hard wired to my router.  I've had this setup on my boxee, reading all my movies/shows from my NAS without any issues for the past 10 months.  Then the firmware from 2 weeks ago on the boxee started to cause my router to reset.  Don't know how or why.  Boxee support is trying to help, but they can't figure it out. And its not happening to anyone else.

I thought it was a hardware router failure, so I bought another of the same model to try that out, same thing happened though.  When I rolled back my boxee firmware to the previous version, it no longer causes my router to reset.

Now, besides me trying to figure out how to correctly block the boxee from updating on the router.  Is there anything I can do on the router to tell it to prevent it from letting the boxee forcing it to reset?  Any thoughts/ideas?

To answer some questions from Fuzz,
I'm on High Speed DSL.  My internet provider modem is acting as a bridge to my DIR 655.  Its been working fine for the past 10 months.

I've also done the following:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turned off ALL QoS
Turned off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turned on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on my router.
Ensure devices are set to auto obtain an IP address.
I have Set Firewall settings to Endpoint Independent for TCP and UDP..

Basically, I've put my boxee back to my previous firmware, and this doesn't cause my router to reset and disable my internet.  But I don't get how/why a firmware update can trigger my router to do this?

Any other thoughts or ideas? I did capture some router logs when this last happened last  night, but I'm trying to decipher it as a non techie, its not easy

[FurryNutz]

I will check on some resources on this and see if I get any info. I feel this maybe an issue with the boxee or between that and the 655. My boxee doesn't do this on the 825.

I'll need you to report here on HW and FW version for both boxee and 655 devices if you would. Thank you.

[gsuperman]

I will check on some resources on this and see if I get any info. I feel this maybe an issue with the boxee or between that and the 655. My boxee doesn't do this on the 825.

I'll need you to report here on HW and FW version for both boxee and 655 devices if you would. Thank you.

Thanks for the reply Furry. 

Looks like I've finally figured this one out.  It was the UPNP option on my router, which was always enabled.  But I disabled the UPNP option on my DIR 655 on Sunday night, (FW 2.30NA on my DIR 655) and my boxee with the latest firmware has not reset my internet connection since.

I'm not quite technical enough to know how or why the UPNP option was forcing my router to reset my entire home internet with the latest Boxee firmware, but thats what it did.  Since I'm not really familiar with what UPNP does, I'm sure I won't miss it.

Thanks again for your help through Furry

[FurryNutz]

Normally uPnP should be enabled and shouldn't cause and issue between the boxee and the 655. Mine is on.

uPnP

I wonder if there could be an issue between boxee and uPnP using this FW version. Didn't you say before that if you put older FW on you didn't see this issue?

[gsuperman]

Yes, thats correct about the older FW on Boxee.  I've always had UPNP enabled by default on my router, and I never had an issue. 

It all started on the most recent Boxee firmware update 1.2.1.20451, from Oct 12th, that started to wreak havok on my DIR 655.  It would just continually force it to reset and disconnect my entire internet. 

I was reverting back to previous Boxee Firmware and the internet disconnects stopped.  Then again this weekend, with more troubleshooting ideas in my head, I went to the latest Boxee firmware, and I disabled the UPNP on my router, and its been perfect since. 

Furry, you said you are running the DIR 825, is that a similar Firmware model?

[FurryNutz]

Ok. I have alerted Dlink about this. Not sure if we'll get any info. I'll keep askin though. They did mention that they would alert the boxee box team.

I presume that there are similarities between 655 Rev B and 825 Rev B aside the fact that the 655 doesn't have a 5Ghz radio. I was going to check last nite however this week is a longer work week for me so getting home late and doing other things isn't on my priority list.  I'll try and remember tonight.

I kinda think that if uPnP is enabled, it or the boxee shouldn't cause the router to reboot in any case. Are your devices set up for reserved IP addresses on the router and the devices set for auto obtain?

[FurryNutz]

Ok so I got home and looked at the boxee. FW version was at v1.2.1.20451 dated 10/11/2011. I had an update so I applied it and now it's at v1.2.2.20482 dated 10/24/2011. Will see if I notice anything on my router.