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[tnunan]

I haven't had a problem with the router for over a month now since updating the Firmware.

[FurryNutz]

 Huh???

I haven't had a problem with the router for over a month now since updating the Firmware.

[beantown]

tnunan post is in response to a PM I had sent him inquiring as to how his connection was holding up since updating firmware. I've now tried all of the recommended settings in my router and when I got home last night I found that my connection had dropped again. I started looking around in this forum and some others and found that this issue is actually fairly widespread with no real solutin for it. I've also read that some people with firmware 2.03NA also experience the same problem.

I'm really torn on whether I should update my firmware. How easy is it to do? What are the odds I do some irrepairable damage? I just really wish I knew what the root cause of the issue is. I looked at the changelog for 2.03NA and didn't notice anything specific that would solve my problem but I haven't seen the changelogs for 2.01 or 2.02 if they exist.

[FurryNutz]

Care to have someone can review your router settings with you using teamviewer. Before updating FW?

You can review the FW update sticky on the process. It's not hard.

[beantown]

I just spoke to my wife over the phone and she mentioned that she was online with no problem. Therefore I assume that there will be no drop in connection this evening (although I'll double check when I get home). It just adds to the mystery. I was starting to think that perhaps the router is somehow timing itself out but then I realized that I have a digital photo frame and a printer that are always connected via wifi.

There is one other thing I have in mind. I use a wireless mouse that I believe operates on 2.4ghz. I never had an issue with my previous router and the mouse and I didn't have a problem with this router until I actually hooked up the printer. But somehow I wonder if that mouse might be causing a problem. Before I left this morning I moved the mouse from right in front of the router (where it usually is) to another table. I wonder if that could be a contributing factor. I'll continue to experiment and will report back my findings.

[FurryNutz]

Routers don't time out or shut down unless there is a problem like possible external interferences.
Yes if a mouse or any device that runs on about the same frequencies at the WiFi, this can impact how the router functions.

Try a wired mouse for a while and test?

[beantown]

I've decided to go the firmware route. The connection was dropped again tonight when I arrived home. Quick question... when going from 2.00NA to 2.03NA will I be able to reload my saved configuration file without an issue or is it recommended I start from scratch with this update?

[FurryNutz]

Go from scratch. If you need to, take screen captures or write down what the old configuration has. Then apply the update.

[bgarcia17]

 

Well, a bit disheartening seeing this thread.  I too have a 655 whose wireless just stops working for no reason.  Sad to see there does not appear to be ONE known fix.  For me, it first happened after owning the unit for about one month.  I suspected a friend's IPod touch had angered it, and it shut off to protect itself.   But yesterday, I lost wireless connection with only my two laptops being connected.  No other wireless devices were in the house.  Wireless just disappears, no devices detect its presence, and only a reboot brings it back.  Lights or status shows no indication that the router does this on purpose, it's almost like the hardware is failing.  I'd suspect overheating, but after the reboot, it continues to operate properly for a long time (at least one week for me so far).  B1 hardware, 2.00NA firmware, fwiw.

[FurryNutz]

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? Preferred security is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

[phobia]

I just wanted to chime in and comment on this router. I have about had enough of it and trying to fix this issue.

Things I have tried.

• Every suggestion by Furry
• Every channel
• Both Single G and mixed G/N
• Channel width 20 and Auto20/40
• Tried through every channel with each of these settings
• Have run Inssider and no conflicting channels
• Have talked on phone to D-link support about 8 times now

Other Points

• No cordless phones in home
• Xbox is about 24" away from router if that could cause issues?
• Xbox wireless controllers are stored about same distance away also
• 3 clients connecting to wireless, PS3, Iphone, and laptop (desktop PS and 360 hard lined)

I am convinced it is the router. I have dealt with this issue since day one of purchasing it. D-link support has done nothing to fix it and I can't find a setting combination that solves the problem. I am lost how to fix this problem.

Unfortunately if I can't find a issue in couple weeks the DIR-655 is going in the trash and a new wireless router will be tried.

[FurryNutz]

What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.

Maybe someone can review your router settings with you using teamviewer.

[phobia]

What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.

Maybe someone can review your router settings with you using teamviewer.

Hardware - B1
FW - 2.00NA

Also I am on Fiber Internet, 60meg down, 40 meg Up speeds. I don't know if this can cause a issue from over loading or something. No modem is needed in this setup, straight from wall to router.

[FurryNutz]

Could try to Update to v2.03. I have heard that some users of Fiber have had issues with using external routers. I might call you ISP and ask them if there could be specific settings on the router to use. Ask what external routers are supported and what models they recommend. It's possible that maybe using a DAP model instead of a DIR router would be better suited on your ISP. DAP-1525 maybe?

[phobia]

Could try to Update to v2.03. I have heard that some users of Fiber have had issues with using external routers. I might call you ISP and ask them if there could be specific settings on the router to use. Ask what external routers are supported and what models they recommend. It's possible that maybe using a DAP model instead of a DIR router would be better suited on your ISP. DAP-1525 maybe?

I will try 2.03 in next couple days

I did call and talk to them they told me exactly this. "We don't recommend anything by D-link." I asked them what they recommended and they told me Belkin. I am wishing I could find a combination of settings that work with the DIR-655 rather than having to get a new router.