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Author Topic: Video freezes on security cameras when viewing remotely.  (Read 9426 times)

rockyriver

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Video freezes on security cameras when viewing remotely.
« on: February 16, 2009, 06:19:12 AM »

I have four security video cameras that view simultaneous (Must be viewed togeather,cannot view separate because of the way they are made), when viewed on my local network they flow the video perfect, however when viewed remotely they stream video for about 2 to 3 seconds and freeze up. It worked fine with my Linksys WRT350N, however the linksys had other issues that I dealt with and I decided to try D-Link. So far the DGL-4500 works great on everything else. I also might add I tried placing the IP address of the camera system in the DMZ on the 4500 and this helped it to go 5 to 6 seconds of video before freezing. I tried the gamefuel also and that helped none. I am running cable internet (roadrunner lite) could it be the upload speed on this ISP package is too slow? It does work with the linksys, But does the Dlink need more upload speed? I am on firmware 1.15. Any ideas would be helpful. It seems that the 4500 has issues with high volumes of data cannot be transfered thru it, this is my opinion. It can transfer smaller amounts of data it seems fine
« Last Edit: February 16, 2009, 07:58:22 AM by rockyriver »
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anon

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Re: Video freezes on security cameras when viewing remotely.
« Reply #1 on: February 16, 2009, 08:05:58 AM »

Under Advance/Firewall have you un-checked Enable SPI?
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rockyriver

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Re: Video freezes on security cameras when viewing remotely.
« Reply #2 on: February 16, 2009, 08:16:26 AM »

Yes, I have the SPI unchecked under Firewall. I tried that already.
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Reinvented

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Re: Video freezes on security cameras when viewing remotely.
« Reply #3 on: February 16, 2009, 08:29:23 AM »

Could be starving for bandwidth...

Please list out what cameras they are, and if you have assigned them static IP's via DHCP.
How are they connected?  Wired or wireless?

GameFuel ONLY applies to uploads. If it's too little, it won't make a difference. 

How do you remote in exactly?

And if you have WISH enabled, and they are connected wirelessly, please turn that off.
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rockyriver

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Re: Video freezes on security cameras when viewing remotely.
« Reply #4 on: February 16, 2009, 10:48:01 AM »

I have the cameras assigned their own fixed IP address. (192.168.2.101).

The router is in DHCP mode.

The camera system is made by security first cameras.
http://securityfirstcamera.com/product-pages/SDVS-1904.html

They are accessed thru a dyndns account.

They are hard wired into the system, No wireless.

The Cameras are in the DMZ on the DGL-4500 router and that does not help much. Instead of freezing in 2 or 3 seconds they go 5 to 8 seconds.

They are also accessed by the software that came with the camera system, not a web browser

I have tried them remotely on XP and vista, both no go.

The cameras flow video constant on a Linksys WRT350n router.

The cameras freeze after 5 or 8 seconds on the DGL 4500 router.

So far starving for bandwith is my opinion, the Linksys somehow makes the most of it somehow and works where as the D-Link needs more? IMHO?

I'm still looking for other thoughts on this. Any will be appreciated.

I am going to contact the ISP and upgrade from Roadrunner lite to Roadrunner standard, if nothing else works. And try that.
« Last Edit: February 16, 2009, 12:16:28 PM by rockyriver »
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rockyriver

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Re: Video freezes on security cameras when viewing remotely.
« Reply #5 on: March 05, 2009, 05:24:02 AM »

Just to update this story, I had my Roadrunner internet upgraded from basic to standard and this fixed the freezing problem. It seems that the D-Link DGL-4500 needs the extra band width, and the Linksys somehow made do with the slower bandwidth. As you may recall I switched to the DGL-4500 after I was not happy with my Linksys wireless performance. When I did this my Security Cameras video (That is hardwired to the router) would freeze up when viewed remotely. The online video only would freeze, not the actual cameras at the house. Anyways now my DGL-4500 has no problems that affect me now. And the DGL-4500 wireless gives me almost twice the distance, as compared to my junky Linksys. I still believe that the DGL-4500 is superior to anything that Linksys makes, and keep up the good work D-Link,Thanks
« Last Edit: March 05, 2009, 05:38:23 AM by rockyriver »
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