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Author Topic: Power Failure  (Read 5777 times)

RocNrolla

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Power Failure
« on: December 04, 2011, 07:22:18 AM »
It seems everytime i have a power failure I have a hard time establishing an Internet connection with this router. I have the latest firewar version on the 4500 and my modem is a Bell(Canada) 2-wire modem. I unplug all power to the modem and router, I wait 1minute power up the modem, wait for all lights to turn on and stay on. I then power up the router. I sometimes takes me 2-3 tries of powering up the router to get it to go "online" other times it takes me 10-20 times of unplugging the power to the router and plugging it back in to go from offline to online. Other than that I have no other issues when I have Online status on the router. Am i doing something wrong? any suggestions.
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kargo27

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Re: Power Failure
« Reply #1 on: December 04, 2011, 08:20:37 AM »
You may want to try disconnecting then reconnecting the coax cable wire from the modem while you wait the minute during the powering up procedure.

Also, some cable modems will have a "reset all defaults" or similar button.  This button is a virtual one on the Motorola modems.  If your modem doesn't have that feature, and the above suggestions don't work, I would try leaving it unplugged for a few more minutes then powering it back up.

My bet is that your modem is remembering old settings and is confusing the router when it tries to connect.

Worst case scenario is that you may have to reconfigure your router.  It could be that there's some corrupted settings there.

Edit to add: My Charter cable issued UBEE is very forgiving with routers in that I don't have to power cycle it but my Motorola SB6120 is not quite as forgiving.  Sometimes it requires a restart and sometimes it doesn't.


« Last Edit: December 04, 2011, 08:22:17 AM by kargo27 »
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FurryNutz

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Re: Power Failure
« Reply #2 on: December 04, 2011, 09:54:42 AM »
Also swap out cables between modem and router. Sometimes they are not made well.
Make sure your ISP cable lines are good and signal is good going to the ISP Modem. Sometimes bad lines or having too many T.V. line splitters will reduce signal going to the modem. Sometimes ISP modems are low budget and not the best. Might upgrade modem to a Motorola SB 6121 if you can.

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

RocNrolla

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Re: Power Failure
« Reply #3 on: December 05, 2011, 02:51:50 PM »
Thanks Kargo27, ya had another power failure and used your suggestion. Connected right away..... Sheesh 3 power failures in 4 days. Thanks!!! Gonna get a new modem also!
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FurryNutz

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Re: Power Failure
« Reply #4 on: December 05, 2011, 02:54:28 PM »
Keep us posted. Might want to get you a UPS.  ::)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kargo27

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Re: Power Failure
« Reply #5 on: December 05, 2011, 07:22:31 PM »
Quote from: FurryNutz on December 05, 2011, 02:54:28 PM
Keep us posted. Might want to get you a UPS.  ::)

Not a bad idea, they can be had for under $80, IIRC.

Glad it worked out, Roc!
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RocNrolla

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Re: Power Failure
« Reply #6 on: December 28, 2011, 05:50:44 AM »
Got an animated voice message from the power company here appologizing for all the power surges and failures over the past month... No problems so far....Ya the modem is the problem it has to be powered off for over 2 minutes before i can reconnect the dlg4500... ANyways I bought a battery back up power and surge bar just for the router and modem.....no power failures so far to test it out..LOL
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