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[Galvez]

my apologies if this subject has been covered, but I'm having a bit of a problem and sure could use some help.  I bought a dlink dir-655 back in august, ran just 2 hard wired desktops from it with no sweat.  bought a brand-new dell XPS(Vista home premium) and tried to get on the internet, no dice. I tried using the setup disk that came with the 655 and I get a error code: 103  Tried multiple power downs/resets/disable-enable scenarios, it became a blur after awhile. 

i spent 4 hours with Dell & D-link suppport and I still got no internet.  Not sure what more info you all would need.  ask away.....any help would be greatly appreciated!

[KevTech]

What firmware are you using?

[Galvez]

Not sure i understand the question.....sorry total noob here 

[KevTech]

Go into the router page
Click --> http://192.168.0.1/ <-- Click
At the top right corner it will say the firmware and hardware version.

[EddieZ]

Is your Dell wired or wireless?

Assuming the other PC's are functioning well, you should not need to adjust the router unless you have MAC filtering on.

Is the Network card driver installed correctly on the Dell?

[kd2pm]

If you are trying to get the Dell on the internet from a wired standpoint, it should not make a difference if its vista or XP.  You should see the light on the router light up if the connection between the dell and the router is working.  You should also see a little light blink or be lit on the dell if the nic card you plugged the cable into has them

Some items to check:

1. Do you have the dell set up for a static IP that does not match what the router is set up for?
2. If the router is set for DHCP then you should not have the dell set up for static ip, let the router give it an address
3. Is the lan port on the dell active?  Do you need to load drivers?
4. Can you tell us what the IP address is from the dell? 

If you are trying to go wireless:

1. Do you have the wireless settings in the router correct so that the dell can access the router?  I know it can be intimidating with WEP, WPA etc..

Let us know what you did step by step, we may be able to help you

[Galvez]

thanks guys for the responses

Firmware version is 1.11

This is all hard-wired setup, no wireless issues.  Network setup properly, even re-installed the OS and had Dell do the drivers remotely.  Dell seems to think its a bad IP address.

My wife's desktop works just fine, I tried exchanging ports/cables, still no luck.

LAN port is active, but how do I tell if its set up for static IP? not sure about that.


Thanks

[EddieZ]

thanks guys for the responses

Firmware version is 1.11

This is all hard-wired setup, no wireless issues.  Network setup properly, even re-installed the OS and had Dell do the drivers remotely.  Dell seems to think its a bad IP address.

My wife's desktop works just fine, I tried exchanging ports/cables, still no luck.

LAN port is active, but how do I tell if its set up for static IP? not sure about that.


Thanks

A bad IP address....Those guys at Dell are really something. I guess they are trying to tell you that Windows is assigning an already assigned IP. Is this what Windows is telling you?

OK, here we go:

- Disable all other wired or wireless network interface cards, leaving only the one you intend to use.
- In the Dlink router ensure that DHCP is turned on
Connect the cable from the router to the NIC and the connection should be made.

Please report back.

[bluenote]

Or Windows is assigning its 'last resort' IP of 169.x.x.x because it can't get an IP through DHCP?

A simple test is to go start, run, type "cmd" in the box, press OK
at the command prompt, type "ping 192.168.0.1"  and report the results.