When directly connected to the modem or router I receive anywhere from 30 to 50 Mbps DL speed. When connected wireless to the router network I only have 5-14 Mbps DL speed.
I used to use a different modem, but was prompted to upgrade to a DOCSIS 3.0 to solve my ongoing internet stability and speed issues. Speed and stability improved drastically when switched to the modem and connected directly to the router or modem; however, wireless speeds are worse and MUCH more unstable. Please help =(
What HW version is your router? C1
What FW version is currently loaded? 3.13NA
What ISP Service do you have? Cable or DSL? Cox Digital Cable
What ISP Modem do you have? Stand Alone or built in router? Stand alone modem.
What ISP Modem make and model do you have? Zoom DOCSIS 3.0 Cable Modem (Model: 5341)
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? For Primary DNS Address and Secondary they are being filled in with 0.0.0.0 . I'm not sure how to rectify this issue or what I should be placing here.
Turn off QoS options. Tried with and without and no difference. (I'm a gamer anyway)
Turn off Advanced DNS Services if you have this option. Off with no difference.
Turn on DNS Relay under Setup/Networking. On, no differences.
Setup DHCP reserved IP addresses for all devices on the router. Done, no difference.
Ensure devices are set to auto obtain an IP address. Yep, no difference.
Set Firewall settings to Endpoint Independent for TCP and UDP. Done, same.
Turn off all anti virus and firewall programs on PC while testing. Done.
Turn off all devices accept for one wired PC while testing. Done.