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Author Topic: Dir-825 magically reverts to default settings  (Read 4613 times)

D-fused

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Dir-825 magically reverts to default settings
« on: December 19, 2011, 10:31:37 PM »

What would cause my Dir-825 to magically revert to it’s default settings?  This is the 4th time this has happened.

We rely on a Verizon Network Extender for phone service.  It requires an internet connection to function.  When the router brain-farts, we don’t have phone service... and we don’t know it until we try to call out, or try to use the internet.  (This is a big deal to us self-employed folks!)

We went to bed last night with the router working and woke up to it not working.  It’s just my wife and I here.  I haven’t seen the dog showing any interest in jacking with our computer gear.  My wife is not adventurous in this respect.

When I access the setup utility and go to Manual Wireless Network Setup, the Wireless Network Name has defaulted to “dlink”, and Security Mode is “None”.  I have to re-enter my personalized setup info, (because that is what our computers are looking for), then all works fine again.

I’m a savy XP user,  my wife has Vista (yuk) (she doesn’t know any better; her daughter installed it).

We are Comcast customers.  We own a Linksys CM-100 modem.  (When I connect direct by hardwire, (i.e. bypass the Dir-825 router), from the modem to any computer, or the Verizon Network Extender, they function just fine.

Setup utility for Dir-825 says we have Hardware Version B-1; Firmware Version 2.02NA.

Here are answers to typical questions.

What wireless modes are you using?
   2.4 GHz Band => 802.11 Mode is set to: “Mixed 802.11n, 802.11g, and 802.11b”. 
   5 GHz Band => 802.11 Mode is set to: “Mixed 802.11n, and 802.11g”.

Try single mode G or mixed G and N?  Haven’t yet.  What do you suggest?

Security mode: WPA-Personal.  WPA Mode: WPA2 Only.  Cipher Type: TPIK and AES.

What wireless devices do you have connected?  Only one laptop.

Any cordless house phones?  NO

Any other WiFi routers in the area?  NO  (Rural area.)

What ISP Service do you have? Comcast Cable

What ISP Modem make and model do you have?  Stand Alone = Linksys CM-100 modem (We own it.)

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?  I think it is.  (To verify: where do I look for this?)

Turn off QoS options.  I dunno.  Where do I look for this?

Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual. 

Turn on DNS Relay under Setup/Networking.  Already was ON.

Setup DHCP reserved IP addresses for all devices on the router.  Done.

Ensure devices are set to auto obtain an IP address.  Done

Set Firewall settings to Endpoint Independent for TCP and UDP.  Huh?  Where do I find this?

I see other posts addressing similar issues of reversion to default settings... but there don't seem to be any clear resolutions of these issues.  What the...?

On 2010-03-11, gunrunnerjohn posted, "I think there may be a shadow file that's actually in the FLASH that needs to get written back to make the changes stick.  I seem to recall there is a command to sync the RAMDISK copies to the FLASH."  Yet there is no more to this thread.  Is there anything to this?

I appreciate any advice.  Note that since this situation has only happened every 2-4 weeks... this post may go on for awhile as I try your suggestions.


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FurryNutz

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Re: Dir-825 magically reverts to default settings
« Reply #1 on: December 20, 2011, 11:08:07 AM »

Is the routers log in and WiFi security set? Log in and WiFi passwords should be different so that people using WiFi can't get in to the routers web page and reset the router to defaults.
If security is good then:
I would try this, reload the save version of FW using the process in the FW update sticky posted in the forum.
After following the process and reloading the FW, configure the router to your needs and then save off the routers configuration to file under Tools/System.

Test the router and see if it looses the configuration.

If it happens to go back to defaults then I would update to v2.05 following the FW updated sticky process. There are 2 files you be sending for v2.05. I have this loaded on mine and it does not exhibit this condition. And mine didn't exhibit this condition on v2.02 either.

Test the reload of v2.02 first though.

Keep us posted.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

D-fused

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Re: Dir-825 magically reverts to default settings
« Reply #2 on: December 26, 2011, 09:27:01 AM »

I've read your advice FN.  No need to implement at this time.  I'm a... if it ain't broke, don't fix it... kinda guy.
Since I reset my personal settings on the 19th, the router has behaved itself.

Next time it craps its pants I'll implement your advice and report back.
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FurryNutz

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Re: Dir-825 magically reverts to default settings
« Reply #3 on: December 26, 2011, 10:12:48 AM »

I would save off the routers current configuration to file in mean time. Keep us posted. Enjoy.

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.