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Author Topic: NOOK and Connecting to Internet  (Read 4945 times)

patricia1015

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NOOK and Connecting to Internet
« on: December 26, 2011, 03:24:28 PM »

I can't get my NOOK reader to connect.  It is not a password issue.  I entered all the info and the NOOK recognizes the DIR-601 connection, but it won't stay connected.  There is a lock symbol showing and states that the dlink is "remembered, secured with WPA/WPA2 PSK" but when I try to connect it makes the attempt and then disconnects immediately.  I have spent a couple of hours in the support section of the dlink site and can't figure this out.  HELP!!!

Thanks much,
Patricia
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FurryNutz

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    • Router Troubleshooting
Re: NOOK and Connecting to Internet
« Reply #1 on: December 26, 2011, 10:38:36 PM »

What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? Preferred security is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.