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Author Topic: Firmware Upgraded, now cannot access router page  (Read 5441 times)

hlattanzio

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Firmware Upgraded, now cannot access router page
« on: December 27, 2011, 09:34:13 AM »

I upgraded my router from version 1.2 to 1.35NA, through the Tools / Systems page on the router (uploaded the bin file).  I am connected to the router via a wired connection.

During the upgrade, the message said I wouldn't be able to access the webpage until 75 secs. I watched it count down the seconds and then when it refreshed, I could not get to my routers page:  192.168.1.2

The DLink Router is connected as a pass through router to my FIOS router, so that I can use the wired ports and I use the DLink as my wireless router (fios router wireless strength was poor).

All the lights on the router are working as though everything is ok. I am still connected to the Internet, so it appears that the pass through of my wired ports is still working after the firmware upgrade, but wireless is not. Not surprising. I expect I may have to upload my settings (which I did save), but since I cannot get to the routers page, I feel a bit stuck.

two more bits of into.  I also tried getting to 192.168.0.1, which might be the default?  and I cannot get there either.  My Fios router is on 192.168.1.1 (and as mentioned, the DLink should be at 192.168.1.2). Fios Router reports that the 192.168.1.2 port is inactive.

Any help would be appreciated.  Thanks!
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FurryNutz

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Re: Firmware Upgraded, now cannot access router page
« Reply #1 on: December 27, 2011, 09:52:33 AM »

Did you reset your PCs network IP address back to 192.168.0.something, then access the router at 192.168.0.1?
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hlattanzio

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Re: Firmware Upgraded, now cannot access router page
« Reply #2 on: December 27, 2011, 09:55:49 AM »

I did not, I didn't want to mess with my main router configurations and the devices connected to it if I did not have to, but I suppose that would be the only way to get to the default 192.168.0.1 page if it's been reset to that.  I will try it.
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FurryNutz

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Re: Firmware Upgraded, now cannot access router page
« Reply #3 on: December 27, 2011, 10:10:25 AM »

It's preferred to set devices to auto obtain IP addressing and set up reserved IP addressing for devices on the router itself. The router will make sure each device gets it's own reserved IP address every time that wont conflict and it helps in trouble shooting.
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hlattanzio

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Re: Firmware Upgraded, now cannot access router page
« Reply #4 on: December 27, 2011, 10:14:51 AM »

I am all set. I failed to mention one other thing which turned out to be important.  I was actually RDP'd into the machine which was hard wired to the DLink router but the machine I was really on, was hard wired to the FIOS router. When I swapped cables so that both machines I was accessing were hard wired to the DLink (rather than the FIOS), I was able to get to 192.168.0.1 without changing my FIOS configuration at all.  Once in, I uploaded my saved settings to the DLink, rebooted the DLink and all appears well.

Verizon seems to warn against changing the router's address, so I was very leary to change it, and turns out I did not need to.

Hopefully this all alleviates the connection dropping issues I've been having with my DLink. I suspect it may not, but worth a shot. If they persist, I may ask you all for your assistance.  Thankyou!
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FurryNutz

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Re: Firmware Upgraded, now cannot access router page
« Reply #5 on: December 27, 2011, 10:16:48 AM »

Review the FW update sticky for information.
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