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[amandus88]

Hello

I have installed a  d-link router dir-825.
I have already connect a printer with shareport and it's working very well.
We have also a laptop wireless connected;
The problem is that after installing shareport on the laptop I get the message in shareport: no device connected;
Have someone suggestion for a solution?

regards

Pierre

[FurryNutz]

Does the printer have a power feature by chance that allows the printer to go in to a power saving mode? If the printer works initially then you come back say a day later, check the printer to see if it's sleeping. Might wake it up by using a button on the panel to wake it. Then try SharePort.

What model printer do you have?
How are you connected to the router? Wired or Wireless?

[amandus88]

Hello

The printer has a power feature but it's working very well with my desktop.
I have a canop MP630 printer.
The difference between my desktop and laptaop is that if I right click on the shareportbutton I see on my desktop at the top the d-link router and the IP adress ( DIR-825 - 192.168.0.1) and I can it switch it on or out. On the laptap I don't have this

regards

[FurryNutz]

Is Short GI and WLAN partition enabled? Try turning them off.

[amandus88]

In the router I find the WLAN partition disabled and the short GI was enabled; Both are now disabled but shareport is still not find the USB printer.

regards

[FurryNutz]

Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

[mack_jigger]

Do you first disconnect shareport on your desktop computer, then connect the laptop?

[amandus88]

Hello

I disconnect shareport on my desktop before I try to connect with the laptop

Regards

[amandus88]

I have done everything you ask FurryNutz but in shareport on the laptop no connection.
The difference between desktop and laptop is that if I right click on the shareport icon there is no DIR-825-192.0.1 to see on the laptop. On the desktop I can switch on or of.

Regards

Pierre

[FurryNutz]

Are you using the same version of Shareport on both PCs?
What ver of SP do you have?

[amandus88]

I use on both PC's shareport 1.17

regards

[FurryNutz]

Please try the v4.00 version located here:
http://www.dlink.com/products/?pid=DIR-827&tab=3

[amandus88]

Sorry

But still the same reaction no device found

[FurryNutz]

Is there any 3rd party security SW running like a firewall. Ensure all firewalls are off.
Does the LT connect to the internet via wireless correctly.

Can you connect a wired connection to the Laptop and turn off the wireless and then try Shareport again.

[amandus88]

I have already diseabled AVG during the test and now de laptop is connected wired but still the same reaction.
During start up the LP a got the message: shareport is in use?