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Author Topic: Help Please  (Read 4773 times)

vicko164

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Help Please
« on: February 04, 2012, 04:27:18 PM »

My connection hangs now everything was perfect for like 4 moths but i got curious and downgraded my A2 version to 1.15 and furrynutz told me 1.23 was te best for A2 version so i updated the firmware again and now its hangs..I have to restart my router like every 10 hours or so.
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FurryNutz

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Re: Help Please
« Reply #1 on: February 04, 2012, 06:20:47 PM »

Maybe someone can review your router settings with you using teamviewer.

Since updating FW, and the problem still exists means the problem lies elsewhere.  I would check the ISP modems logs for any disconnections and also check the 4500 routers logs for any disconnections or any recent acquired ISP address connects during the time frames you notice this issue. If the modem looses connection from ISPs or has any issues, this can be exhibited on the router as well. I might call the ISP and ask them if there was any indication of any problems on there side during the times you see this problem.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall if you have this option.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? Preferred security is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off Short GI, WLAN Partiton and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. I recommend CAT6 and the shorter the better if possible. I use a 1 footer. Swap cable between modem and router. Sometimes these in box cables are not make well.
« Last Edit: February 04, 2012, 07:11:19 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

vicko164

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Re: Help Please
« Reply #2 on: February 05, 2012, 10:40:14 AM »

do you think i should restore to manufacture settings and see if that will help.?
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FurryNutz

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Re: Help Please
« Reply #3 on: February 05, 2012, 11:33:41 AM »

Did you load FW and then restore using the old config file? If you did then yes, factory reset the set up the router from scratch this time.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

vicko164

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Re: Help Please
« Reply #4 on: February 05, 2012, 03:08:10 PM »

i downgraded using the firmware 1.15 and the same day i updated the firmware back to 1.23a everything was fine before i did all that but now i have to deal with my stupidity...Can the priority have something to do with this.I have the game fuel priority to 1 and the ps3 is working excellent for a couple of hour and then drops because the router drops the connection and everything becomes slow
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FurryNutz

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Re: Help Please
« Reply #5 on: February 05, 2012, 09:31:23 PM »

Maybe someone can review your router settings with you using teamviewer.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.