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Author Topic: Problems with Windows 7 and D-Link DNS-320  (Read 10084 times)

Lars B

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Problems with Windows 7 and D-Link DNS-320
« on: February 06, 2012, 07:35:45 AM »

I have problems with my D-Link DNS-320 in my wireless home network. The network consists of two laptops with Windows XP SP 3 and a desktop with Windows 7 Home Premium, Service Pack 1, 64 bits. All three are members of a work group with the same name and I can manage files on all computers from each one of them.

My laptops can access the DNS-320 without any problem and I can read, add and delete files on the volume.

My desktop can see the DNS-320 in the network and I can open the volume to see the files. But I cannot open the files. It is possible to add and delete files, but it takes a very long time. When copied to the volume, these files cannot be opened.

Easy Search Utility can find the DNS, but when I press "configuration", my Firefox web browser opens, but nothing happens ("waiting for 192.168.0.64").

But I can map the volume and it shows up as "Volume_1 (//D-Link) (Y:) in my desktop's "My Computer". If I click on this, the volume opens and I can see the files, but I can still not open them. E.g. if I try to open a Word file, the Word Program opens, but hangs immediately. The same happens with other file types and programs.

I have search for a solution in several forums and tried various suggestions. I have tried both static and dynamic IP addresses, but without success. I have checked the firewall and file sharing is activated. The firewall makes an exception for "Easy Search Utility". I have temporarily disconnected my Avast antivirus program, but it did not help.

Could the 64 bits cause some incompatibility or what could be the problem?

Many thanks in advance,

Lars B


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cable2

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Re: Problems with Windows 7 and D-Link DNS-320
« Reply #1 on: February 06, 2012, 10:50:05 AM »

Hi Lars,
I don't think there is anything specific wrong with W7 64 bit, as I have several on my network without problem.  I might suggest you go into the 320 USER accounts and double check the settings for your network shares / permissions to see if there is something off there.  On the W7, try using IE to access your 320, also double check the Credentials Manager Area.  That's about all the areas I can think of which might give you trouble, maybe others will have more suggestions.  Good luck
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Lars B

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Re: Problems with Windows 7 and D-Link DNS-320
« Reply #2 on: February 06, 2012, 03:01:43 PM »

To add to what I wrote earlier:

I have just discovered a mystery in my W7 64 desktop. My D-Link DNS-320 is connected to the SpeedTouch router with an Ethernet cable.

In the list of units in my network, the DNS-320 is listed together with the three computers. Under "network infra structure", my SpeedTouch 585 router is listed and so is also a unit called "D-Link System-615". But here is the mystery: I only have one router, the SpeedTouch. So what is this? 

The "D-Link System-615" disappears from the list after a while, but re-appears when I refresh the page.

When I right click on "D-Link System-615", I get the option "configure" and I am asked to write the 8 digit PIN code which is supposed to be found on a label on the router. But there is no PIN code on the labels on my DNS-320, only the serial number and the MAC ID of the DNS-320. The MAC ID corresponds to the MAC ID of the DNS-320 in the configuration of the SpeedTouch.

When I click on "Properties", I get messages that no specific web sites are available. There is also a serial number and a MAC address which both are completely different from those of my DNS-320.

Can this strange router in any way be part of my DNS-320?

Thanks to Cable2 for interesting suggestions, which I have tried. Unfortunately, the problems remain.
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albert

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Re: Problems with Windows 7 and D-Link DNS-320
« Reply #3 on: February 06, 2012, 05:27:24 PM »

Is your desktop connected to your network via wireless connection?
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D-Link DNS-320 rev A1 (FW: 2.05) [FFP-0.7]
PCI NAS-01G (FW: Encore ENNHD-1000 4.10)
PCI NAS-01G (FW: OpenNAS 1.9]

Lars B

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Re: Problems with Windows 7 and D-Link DNS-320
« Reply #4 on: February 06, 2012, 11:58:49 PM »

Yes.
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Lars B

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Re: Problems with Windows 7 and D-Link DNS-320
« Reply #5 on: February 11, 2012, 03:19:13 PM »

What has Linux and UNIX to do with D-Link DNS-320 and a Windows 7 computer?

With reference to my previous post, I have now upgraded my desktop to Windows 7 Professional and done a little more testing. My problem could now be summed up like this:

My WLAN consists of two laptops with Windows XP SP 3 and a desktop with Windows 7 Professional, 64 bits. All three are members of the same work group and are visible to each other.

My XP laptops can access, add and delete folders on the DNS-320 without problems.

My Windows 7 desktop can see the volumes and the files in the volumes, but I cannot open the files. When I try to add or delete files, like a JPEG picture, Windows Explorer often hangs and has to restart. I can, however, see the properties for files and folders, but here is the strange thing:

The group and user names are listed in the properties as:

All
Allaccount (Unix Group\ Allaccount)
Linux user…(DLINK-F95B04\nobody)

None of them has any access privileges.

I am logged in as administrator and it is possible to delete the users/group and add new ones and tick in full access, but I cannot save the settings. Access is denied and the list returns to the old list.

I do not have Unix or Linux on any of my computers. So why does the DNS-320 create these users and groups? Is it in any way pre-programmed for Linux/Unix? If so, is there any way I can work around this? The DNS-320 works well with my Windows XP laptops, so why not with my Windows 7 desktop?

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cable2

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Re: Problems with Windows 7 and D-Link DNS-320
« Reply #6 on: February 11, 2012, 04:04:54 PM »

Hi Lars,
Regarding the unix / linux thing, the 320 uses linux itself and may well have some unix code.  When I check the file properties of one of the 320's files from my windows 7 machines, where you have "ALL", I have "Everybody" and it has "special permissions" of the files on the 320.  I also know that W7 file permissions are very different from xp.  I have to believe that the permission settings on your W7 machine is giving you the trouble.  Unfortunately, I do not know how to change / fix these settings for you and right now my brain is running short of sugar and I need to eat.  Perhaps google or one of the other readers can help you more.  Good luck
PS.  I also noticed that under Linux user...(DLINK-xxxxxx\nobody) where mine shows a user name with full read/ right access.  Do you have a user account named "nobody"?  And if so, what rights have you given "nobody".
« Last Edit: February 12, 2012, 07:00:05 AM by cable2 »
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