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Author Topic: DIR-655 won't stay logged in while switching menus on browser screen  (Read 9158 times)

figureguy

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I have a D-Link 655 router.  When I access it through my browser, and say I go to the advanced tab, most of the time when I click on any link in any settings it automatically brings me back to the 'login' screen.  Once I log in again, then it takes me back to the status screen.  For instance, I just logged on.  Then I went to click on the 'tools' tab.  I do, and it takes me back to 'login'  I do, and then back to status.  If anyone has any idea what is going on I would appreciate it.

Also, I have hardware version B1 and Firmware version 2.00NA  I see downloads for firmware 2.01NA and 2.03NA under support resources.  But my router says my firmware is up to date at 2.00NA.  Should I be updating the firmware as it shows on the website?

Thanks again.
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FurryNutz

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #1 on: February 19, 2012, 04:57:22 PM »

What browser are you using? Try Opera or FF. for IE 8 or 9, set that to compatibility mode.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

figureguy

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #2 on: February 19, 2012, 08:51:49 PM »

I'm using FF 10.0.2 with Windows 7 64-bit, if that helps.  It's just the oddest thing.
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FurryNutz

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #3 on: February 19, 2012, 09:12:48 PM »

And it happens with FF too?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

figureguy

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #4 on: February 20, 2012, 05:09:47 AM »

Yeah it does.  It's very frustrating, I was thinking the only way around it would be to not use a password so it didn't continually ask for it.  But I wouldn't feel secure without one, and this shouldn't be happening to begin with. :(
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FurryNutz

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #5 on: February 20, 2012, 06:22:05 AM »

Could update FW, using the FW update sticky process.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

figureguy

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #6 on: February 20, 2012, 11:45:01 AM »

I'm not sure what you mean by FW sticky process for updating.
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FurryNutz

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

figureguy

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #8 on: February 20, 2012, 12:15:32 PM »

I did try to do that with Firefox.  When I went to upload the FW, the screen wen't out and said The connection to the server was reset while the page was loading.  When I tried through Windows 7, I came up with the screen to diagnose connection problems.  But since the FW files are on my HD, there shouldn't have to be a connection, should there?
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FurryNutz

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #9 on: February 20, 2012, 10:08:29 PM »

Any chance you can test with a entirely different PC?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

figureguy

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #10 on: February 21, 2012, 05:52:58 AM »

Unfortunately, no.  I only have the one.  I didn't know if setting the router back to factory settings would work.  When I did install it, I did have trouble with it recognizing that it was connected to my modem and the internet a couple of times.  But then it did and it worked.
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FurryNutz

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #11 on: February 21, 2012, 07:17:08 AM »

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

davevt31

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #12 on: February 21, 2012, 09:57:54 AM »

Try using IE to update your Firmware.
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figureguy

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #13 on: February 21, 2012, 11:43:35 AM »

I just did.  I went to D-links page and downloaded the FW with IE.  Then, I went to update it, and clicked on 'update'.  The window went forward to the next screen and said Internet Explorer cannot display the webpage.  It asked to diagnose connection problems, I did, and there was nothing to display.  Help.
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FurryNutz

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Re: DIR-655 won't stay logged in while switching menus on browser screen
« Reply #14 on: February 21, 2012, 11:53:48 AM »

Can you do this? Disconnect everything from the 655, including the WAN connection to the modem and wire connect only one PC to the back of the 655(LAN Port. Do a factory reset on the router and let the PC get a new IP address. Using the IP address it gets from the 655, make it static on the PCs network properties. Input the IP, Subnet Mask and Gateway only. Save the settings.

Turn off all anti virus and firewall programs on PC while testing.

Then clear ALL caches for IE or FF. Try to connect to the routers web page once again and see if it will be stable.

You can try the Recovery process too maybe as a last resort.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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