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Author Topic: DCS-2230 setup problems  (Read 12329 times)

Filip

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DCS-2230 setup problems
« on: March 23, 2012, 01:02:22 AM »
Hi everyone,
I just bought a set of 2 DCS-2230 IP-camera's in order to secure my shop and register all movements, but I don't see the camera when I launch the setup wizard SE.  Via IE I can use the cam by typing the IP-adres, so it is on the network.
With the D-View software, the camera is not found either.

Can anyone tell me what I do wrong please ?

Grtz

Filip
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Filip

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Re: DCS-2230 setup problems
« Reply #1 on: March 25, 2012, 02:36:35 AM »
I tried the wired setup and even put my router in the 192.168.0-range.  Everything still the same.  No contact via the d-link software. Ping works fine.
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Filip

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Re: DCS-2230 setup problems
« Reply #2 on: March 26, 2012, 12:12:16 PM »
They are all in the same range ...
Router 192.168.0.254, IP cam 192.168.0.3, PC 192.168.0.2

Really cannot imagine what can be the problem

Thx in advance
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joeglo

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Re: DCS-2230 setup problems
« Reply #3 on: March 28, 2012, 04:10:20 AM »
Try disabling your anti-virus software before running the installation wizard.  I was having the same problem.  When I disabled my CA antivirus software, it immediately found the camera.
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milus

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Re: DCS-2230 setup problems
« Reply #4 on: April 08, 2012, 12:50:06 PM »
Which is your antivirus? I have Avast! 7.0.1426 installed, disabled web shield and everything works fine.
Now I'm trying to solve this issue (how to activate anti virus without losing video stream) Any clue?
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slickster

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Re: DCS-2230 setup problems
« Reply #5 on: April 08, 2012, 10:12:29 PM »
In trying to set up the email to send video clips to, the DCS-2230 web interface refuses to accept the smtp server name with an error msg: "IP Address is Unlicensed." It's a perfectly good IP address of my smtp server, so I don't understand how to overcome this problem. Anybody else had this problem?
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milus

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Re: DCS-2230 setup problems
« Reply #6 on: April 09, 2012, 04:58:32 AM »
Quote from: caseydoug on April 08, 2012, 02:44:40 PM
When you activate the antivirus program, do you lose the video stream? Does the program let you configure exceptions (e.g., if it's a firewall program)?
Exactly, as soon as I activate the antivirus the video stream stops. It is not a firewall, just Avast! antivirus free edition. It has different kinds of "Shields", among them "Web shield", "P2P shield" "Network shield" and "Script shield". Web shield seems to be the culprit, disabling it and then refreshing web browser recovers video stream.
Web shield is configurable through "expert settings". You can set exceptions for: "URLs to exclude", "MIME types to exclude" and "Processes to exclude". It's also set to scan all packers (*.cab, *.zip, etc.), but you can select which of them will be scanned.
The problem is I don't know what to exclude from scanning. Adding camera's URL doesn't help (or am I doing it the wrong way?)
Thanks for your help. :)
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Whs

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Re: DCS-2230 setup problems
« Reply #7 on: April 09, 2012, 01:29:16 PM »
Filip

The protocol used to find DLINK cameras relies upon the ability for the computer to issue a "broadcast" packet(s).

Your machine, or your firewall/antivirus, or your router may be blocking
1) the broadcast packets sent from the computer, and/or
2) the responses sent back from the camera.

My guess is that something is blocking the camera from sending the response. Temporarily disable your firewall.
If you plan on running the installer alot you may have to get some help creating a temporary rule in your firewall to allow an exception.
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