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Author Topic: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3  (Read 13640 times)

Fearless Predictor

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DIR-655 is hardware version A3. Backed up previous configuration. Reset to factory. Uploaded new firmware successfully and rebooted.  Session times out some times to quickly to change configuration. Restored router name, password and configuration file. Network printer seems to stop communicating. Increasing problems with DNS timeouts, wireless connectivity. Any solution to this. Is there a more stable version of the firmware I should be using?

ADSL connection has been tested directly and independently and works fine.

A similar configuration on earlier firmware worked better on cable. Not sure if there are additional issues created by handoff from ADSL modem to DIR-655.

Computers (8) usually only 4 concurrently, 3 wirelessly (various OS's); 4 phones (2 Blackberry, 2 Androids), two games machines, (Wii, PS3), Brother MF network printer, network storage Buffalo, IP phone(MagicJack). Phones and game machines use WEP on guest access while the rest use WPA2. Devices have reserved IPs.
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FurryNutz

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #1 on: April 12, 2012, 08:58:16 AM »

Welcome!
What region are you located?
Are you wired or wireless connected to the router?
I would do a factory reset of the router and this time, do not load the saved configuration from file.

How is the 655 router set up to handle the DSL modem? Is the modem stand alone or does it have a built in router? It's preferred to bridge the DSL modem and let the 655 handle the PPPoE connected. Ensure ALWAYS ON is selected.

What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
 

« Last Edit: April 12, 2012, 10:13:02 AM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

davevt31

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #2 on: April 12, 2012, 10:09:29 AM »

I would manually configure the router after going to 1.35 firmware.  They removed the Securespot code in this version and I think that may mess with some of the saved config files.
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Fearless Predictor

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #3 on: April 13, 2012, 01:41:18 PM »


@Davevt31
I have also done without restoring the configuration and the configuration session still times out quickly. Reconfiguring manually under this condition would be ridiculous as I must enter a few items quickly and save before I get dumped back to the login screen. Configuring my router from scratch takes a ton of time under normal time.

@FurryNutz By region I presume you mean North America? Yes, Barrie ON to be more precise. I have gone through the Firmware Update Steps several times.

The modem is set up to bridge to the DIR-655  and the router handles the PPOE connection.
Always on is selected.
I have reserved IPs for 17 devices though usually only about a half dozen are accessingly concurrently. I have tried a few different ADSL modems; currently an ISP supplied Thomson Speedtouch ST516 v 6 which is all they'll (Primus) will support.
Advanced DNS is not currently enabled. Has been enabled in the past.
Qos Traffic shaping is normally enabled (that was a key reason for buing this in the first place) but I have disabled it.
Enable DNS Relay is and has been checked.
Settings have been changed form UDP Endpoint ...Address Restricted and TCP Endpoint Filtering Port and Address Restricted as per your instruction.
Upnp was enabled but I have Enabled Multicast Streams. No effect on session timeout.
What can I do to perhaps reverse this. Can I downgrade the firmware? To what versions? Is there any that are particularly stable. I have more than one of these and my experience hasn't been that great as I try to take advantage of the features builtin to the device and the load has increased slightly with cellphones although I now have fewer computers connecting. Only 3 computers wirelessly.
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Fearless Predictor

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #4 on: April 13, 2012, 01:55:08 PM »

Actually this is one of the very few, (perhaps only) times I was able to successfully backup and restore a configuration after upgrading firmware.
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FurryNutz

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #5 on: April 13, 2012, 01:57:45 PM »

What Browser are you using when your working with the router? Try any different ones like Opera or FF?

What is your WAN port speed set for on the router? Auto? Try manual 10, 100 or 1000 if your modem handles 1000.

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.
« Last Edit: April 13, 2012, 01:59:16 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

davevt31

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #6 on: April 13, 2012, 06:07:28 PM »

Try a Factory reset then reflash and Factory Reset again.  Seems a little tedious but can't hurt to try and doesn't take that long.
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Fearless Predictor

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #7 on: April 14, 2012, 10:11:49 AM »

Try a Factory reset then reflash and Factory Reset again.  Seems a little tedious but can't hurt to try and doesn't take that long.

The Firmware Update Steps including 1. Backup Config. 2. Software factory update (as apposed to reset button) 3. Firmware update 4. Software factory update (as apposed to reset button) 5. Reload saved config from Step 1. Rebooted and Hard Power on off.
None of these steps helped.
It leaves me wondering if there is any difference between the software reset and the button though. I may try a manual config. I will maybe replace the DIR-655 with a duplicate that has a former F/W release on it. Just very tired of the endless reconfiguration required to solve bugs and then still have problems. Thanks for your assistance.
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Fearless Predictor

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #8 on: April 14, 2012, 10:41:30 AM »

What Browser are you using when your working with the router? Try any different ones like Opera or FF?

What is your WAN port speed set for on the router? Auto? Try manual 10, 100 or 1000 if your modem handles 1000.

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.

I most often use various versions of IE; currently IE 9 on VISTA Ultimate. I also use chrome occasionally. Have never had this problem until recently. Problem is exhibiting in both browsers. I have no interest in adding more browsers to my system. I am certain that is not where the problem lies as it worked fine before my firmware upgrade. I have tried setting the WAN port manually to 100 but don't see the connection. Perhaps if you could explain "why" these might have an impact. One thing I did notice in other areas of the forum is that there were some issues upgrading firmware when the hardwired connection is not in port one. Again I am not sure of the relevance but I will do that and remove the remaining connectins in ports 2, 3, and 4. If this important in ANY configurations I would suggest having it added to ALL of your documentation. My next approach will be to substitute my other DIR-655 and check the f/w version(earlier) and see if the problems go away. The amount of time this takes makes me want to look at other manufacturer's products. I have bought a ton of DLINK almost exclusively but one of the most stable routers I have is WRT-54g running DDRT which I used only because you removed the bridging capability of the DIR-655 in earlier firmware revisions rendering it useless except as a backup.
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davevt31

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #9 on: April 14, 2012, 11:26:34 AM »

Yep, I understand your frustrations, but sometimes it's hard to narrow things down.  I have been using the same 655 since Oct 2007 and it has been rock solid.  I have put every Beta firmware (back when they actually were releasing Betas  :D ) that has issued for it on it and never had an issue.  Sometimes its just luck of the draw.
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FurryNutz

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #10 on: April 14, 2012, 12:26:46 PM »

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Fearless Predictor

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #11 on: April 14, 2012, 12:40:12 PM »

Yep, I understand your frustrations, but sometimes it's hard to narrow things down.  I have been using the same 655 since Oct 2007 and it has been rock solid.  I have put every Beta firmware (back when they actually were releasing Betas  :D ) that has issued for it on it and never had an issue.  Sometimes its just luck of the draw.
Likewise I have had the router for a long time but suffered through a lot of the problems until they were fixed. Not using features to get basic functionality does not make it rock solid. I believe computers/devices are very reliable but not sufficiently tested doing what they are told. I suspect the difference in our experiences can be attributed not to manufacturing differences or luck of the draw but simply different combinations of millions of variables. We do often get sent off on red herrings, try this try that and GET lucky. Today I gave up put by almost identical 655 in place with the previous configuration. The broswers used are a non-issue and a waste of time. Same programs work fine. I made some of the changes to simplify my configuration. The features of optimization and bandwidth shaping sound great but if they mess things up more than they help whats the point. Regrettably my conclusion is that DLINK simply does not put in enough resources to test there devices sufficiently before putting out the next stable release and instead leave it for their customers to discover the bug and solve it, work around it, give up features or in disgust go and buy another product. As I have returned to an earlier release but one which for me is much more stable I am back to living with the compromises and bugs which still exist but for which I have no more time to fiddle. Thanks for your suggestions.
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Fearless Predictor

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #12 on: April 14, 2012, 12:43:43 PM »

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.

I haven't used this product before but have used many others. If that someone is you, great. For the time being I am back to 1.34 on my other DIR-655 and it is working much better than the other one at 1.35. I will be continuing to see if there are ways that can improve its performance that prompted the firmware update as a possible solution in the first place. At this point I would not recommend it to anyone.
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FurryNutz

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #13 on: April 14, 2012, 12:47:51 PM »

Good Luck.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

marmoduke

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Re: Problem after Upgrading Firmware 1.34 to F/W 1.35 with DIR-655 A3
« Reply #14 on: April 30, 2012, 12:29:01 PM »

The only thing I see you haven't considered is having saved your new 1.35 either onto a corrupt drive or the downloaded ZIP file was corrupted in transit.  I have seen both happen.

I respectfully suggest that you delete your previously downloaded 1.35Zip, do a complete disk drive scan with error correction and then download a fresh copy of the 1.35ZIP.  After that follow Furry's suggestions without change.  Assume at this point that the flash file you downloaded was somehow corrupted.

I have never had any problems with 1.35NA on my Ver A2.



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