Hello - I have been using this device for back up storage for a couple years now and have had no problems, but have had no need to try to recover data from it. My hard drive failed yesterday and I didn't feel too bad, being that my device has been backing everything up daily and generating a new system image weekly. I replaced the hard drive earlier today, and have been unable to figure out how to resore the system image using Windows 7 back up tool onto the new hard drive. Feeling pretty frustrated and panicked right about now. Any advise will be greatly appreciated!