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[kozmicbluesman]

I'm unable to open a few websites through the DIR-825.  I can connect the PC to the ISP modem and these sites open just fine. It's not a browser problem.

I've updated to the very latest firmware and still have the problem.  I've also researched this issue and can't seem to find a work-around for this issue.

Any suggestions?

Thanks.....

Koz

[FurryNutz]

Welcome!
What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Try single mode G or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off WISH, and WPS under Advanced.
Turn off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.

[kozmicbluesman]

Hardware Version: B1     Firmware Version: 2.07NA

Wired directly with main pc.....and a wireless laptop.

ISP: Brighthouse Cable (Florida) - Scientific Atlanta modem

[FurryNutz]

Check out some of the suggestions and if you could provide us some of the information asked, It will help us out. Keep us posted.

[kozmicbluesman]

Tried all of the suggestions outlined above....and nothing worked.

Has anybody had a similar problem?  What is the fix....if there is one?  Thx

[FurryNutz]

Is it certain sites that won't open?
What browser are you using?
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.

[gottarun4321]

I don't know if this is related, but I had a lot of trouble initially with a DIR-835.   It could get a lot of pages, but on some, the browser would stall and just never complete loading a page.   Also had a lot of trouble trying to do downloads from the Internet.   The problems went away when I turned off True Gigabit Routing Connectivity.

[FurryNutz]

Good information however that option isn't on the 825 I believe.