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[MelWoo21]

I have a DLink 4500 and a roommate that drains our internet speed with her consistent playing of WOW. Is there any way that we can limit the amount of internet speed she can get?

[fraggboy]

Both me and my Fiance play WoW.  Whenever I play WoW, and she is browsing the web, it doesn't interfere with the bandwidth.  She can stream videos, movies, and browse just fine.  WoW doesn't not require a lot of download/upload bandwidth, period!

Her playing WoW shouldn't be causing the slowness.  There could be a couple of issues causing it:

1) Your download/upload speed is like dial-up speed.
2) Poorly configured 4500.
3) Something else wrong (Cable line, signal loss, etc).

Can you answer us some questions?

1) What is your ISP?
2) What is your advertised speed down/up?
3) What is your actual speed down/up (Go to a broadband speed test and post the results)?
4) How long has this been going on?
5) How many computers do you have in your home (Wired/wireless)?

I know our expert Furry will ask you some more questions regarding the 4500 to see if any settings on your 4500 is not set correctly.

To answer your question, you can't specifically block WoW from playing on their computer. You can create a Gamefuel rule to lower the priority of the WoW traffic.  I honestly haven't tried it, or have researched what all port(s) one would need to accomplish this.

I think there is something else wrong causing the slowness.

Here is a great explanation of any MMORPG, aka WoW:

"Throttling line speed and data flow for WOW is fairly academic as most MMORPG are designed to be run on a dial up connection i.e. 56k, the problem is patches and any new expansions that can be downloaded.

Mr.Wizzard"

Source: http://forums.whirlpool.net.au/archive/1225977

[MelWoo21]

Both me and my Fiance play WoW.  Whenever I play WoW, and she is browsing the web, it doesn't interfere with the bandwidth.  She can stream videos, movies, and browse just fine.  WoW doesn't not require a lot of download/upload bandwidth, period!

Her playing WoW shouldn't be causing the slowness.  There could be a couple of issues causing it:

1) Your download/upload speed is like dial-up speed.
2) Poorly configured 4500.
3) Something else wrong (Cable line, signal loss, etc).

Can you answer us some questions?

1) What is your ISP?
2) What is your advertised speed down/up?
3) What is your actual speed down/up (Go to a broadband speed test and post the results)?
4) How long has this been going on?
5) How many computers do you have in your home (Wired/wireless)?

I know our expert Furry will ask you some more questions regarding the 4500 to see if any settings on your 4500 is not set correctly.

To answer your question, you can't specifically block WoW from playing on their computer. You can create a Gamefuel rule to lower the priority of the WoW traffic.  I honestly haven't tried it, or have researched what all port(s) one would need to accomplish this.

I think there is something else wrong causing the slowness.

Here is a great explanation of any MMORPG, aka WoW:

"Throttling line speed and data flow for WOW is fairly academic as most MMORPG are designed to be run on a dial up connection i.e. 56k, the problem is patches and any new expansions that can be downloaded.

Mr.Wizzard"

Source: http://forums.whirlpool.net.au/archive/1225977

Well that may never happen to you but it does every time she's on it but yeah I don't care what the initial problem is I would just like it fixed.

1) What is your ISP? Suddenlink
2) What is your advertised speed down/up? um for down it's supposed to be 15mbps which we confirmed with our ISP yesterday
3) What is your actual speed down/up (Go to a broadband speed test and post the results)?

4) How long has this been going on? Since the very beginning(Almost a year). When we were on this router and our old one.
5) How many computers do you have in your home (Wired/wireless)?4 Wireless computers, a Xbox360, PS3, Wii, and 2 droid phones. But the main ones used are the computers and the Xbox

Everything will run decent for a while and then it just drops terribly.

[XS]

Mel,

Can you be a little more detailed on how are you being impacted?  Like do you notice when you are surfing the net, play Xbox (what games), etc....

Also when you notice it "drops suddenly" can you run a another speedtest to see if your actual ISP may be having issues?

[fraggboy]

You have quite a few devices on your network.  Does this happen when a lot of devices are being used?  Your download is OK, but the bottle-neck is your upload.  

Do you (Or someone) run a server on one of your computers?

When it drops terribly, is someone getting on a device then?  Also at the time when it gets slow, how many devices are being used and for what (Browsing, downloading, streaming, uploading, etc)?

One thing to note:  WoW might be contributing to the slowness on your network, but it's not the sole reason causing it.

[FurryNutz]

What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.

What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

What region are you located?

Some things to try:
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
I would set up a gamefuel rule for you and your other WOW PC, set up a lower priority for that PC and set a higher one for yours. CHeck out the Gaming and Gamefule for XBL. It perstains to XBL however has some info regarding PC rules and examples as well in the FAQ Library: Gameing and GameFuel
What are PC NICs connecting at? 100 or 1000Mb? Ensure NIC drivers are up to date as well.
Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.

[MelWoo21]

Mel,

Can you be a little more detailed on how are you being impacted?  Like do you notice when you are surfing the net, play Xbox (what games), etc....

Also when you notice it "drops suddenly" can you run a another speedtest to see if your actual ISP may be having issues?

Okie. I'm impacted by it running so slow that when browsing the web it either slowly loads a page or not at all or when playing the XBox it boots us out of any online game.(ie. currently Awesomenauts and Max Payne 3)

I will post another speed test when it messes up.

You have quite a few devices on your network.  Does this happen when a lot of devices are being used?  Your download is OK, but the bottle-neck is your upload. 

Do you (Or someone) run a server on one of your computers?

When it drops terribly, is someone getting on a device then?  Also at the time when it gets slow, how many devices are being used and for what (Browsing, downloading, streaming, uploading, etc)?

One thing to note:  WoW might be contributing to the slowness on your network, but it's not the sole reason causing it.

No one runs a server on any of the computers.

It slows at random times but it is usually when my roommate or her daughter are on their laptops. I've looked up how much signal % we get and my roommate and daughter get 100% all the time where my boyfriend and I fluctuate between 20%- 85%. My boyfriend and I browse the web, watch stuff on youtube, and play the xbox. We also download things every once in a while but the net doesn't slow down when we do that usually. My roommate is on WOW 90% of her time and the rest she browses the net or watches Netflix.

What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.

What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

What region are you located?

Some things to try:
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
I would set up a gamefuel rule for you and your other WOW PC, set up a lower priority for that PC and set a higher one for yours. CHeck out the Gaming and Gamefule for XBL. It perstains to XBL however has some info regarding PC rules and examples as well in the FAQ Library: Gameing and GameFuel
What are PC NICs connecting at? 100 or 1000Mb? Ensure NIC drivers are up to date as well.
Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.

What ISP Modem do you have? Stand Alone or built in router? Stand Alone
What ISP Modem make and model do you have? Arriss Model TM602G/115 (I think that's it)
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

What region are you located? Southern? I'm in central Louisiana.

As for the helpful tips I really appreciate it but I'm totally clueless so if you don't mind would you dumb it down a little for me so I can follow it correctly. Don't wanna do anything to screw it all up. Thanks!

[FurryNutz]

Eh, Arris modems. Seem some issues for people using these modems. Any chance your ISP supports the use the Motorola SB 6 series modem? Like a SB 6141? Do you have phone service thru this Arris modem?

[MelWoo21]

Eh, Arris modems. Seem some issues for people using these modems. Any chance your ISP supports the use the Motorola SB 6 series modem? Like a SB 6141? Do you have phone service thru this Arris modem?

Not sure. It's the modem that we bought from our ISP.

Also this is from when the net slowed down

[FurryNutz]

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.

[fraggboy]

Going from 15MBs, to 2.MBs is pretty drastic, which anyone would be able to notice right away.    

Now, this could be caused by your wireless connection, meaning there might be a lot of user wireless AP's around your place which is dropping your speed, OR, it could be your ISP.

If you are running Windows 7, left-click on your wireless connection in the task bar.  That will bring up the connection you are connected to and other connections close to you.  How many other connections does your computer see?

To determine if it's your ISP, you need to hard-wire 1 computer directly to your Arris (Make sure your firewall is turned on for this, and do what you normally do.  If the slow-downs happen frequently, then it shouldn't take you long to determine if your ISP is dropping your connection.

Once you have done this, reply back with your findings.  We will go from there.   It's tedious, but it's process of elimination.

[MelWoo21]

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.

That would be awesome if anyone would.

Going from 15MBs, to 2.MBs is pretty drastic, which anyone would be able to notice right away.    

Now, this could be caused by your wireless connection, meaning there might be a lot of user wireless AP's around your place which is dropping your speed, OR, it could be your ISP.

If you are running Windows 7, left-click on your wireless connection in the task bar.  That will bring up the connection you are connected to and other connections close to you.  How many other connections does your computer see?

To determine if it's your ISP, you need to hard-wire 1 computer directly to your Arris (Make sure your firewall is turned on for this, and do what you normally do.  If the slow-downs happen frequently, then it shouldn't take you long to determine if your ISP is dropping your connection.

Once you have done this, reply back with your findings.  We will go from there.   It's tedious, but it's process of elimination.

I know! It sucks. There are 3 total networks in my area and I'm only connected to mine. I've hardwired it before(within the last week or so) and my internet never dropped.

[fraggboy]

Let's hook up with Teamviewer.

PM me your ID and password and I will take a look (I will be able to see your desktop and control your mouse.  I will go over all of the pages on your 4500 and think what's the next step to go..)

Please be logged into your 4500 right before you start Teamviewer (TV).

[FurryNutz]

I recommend being wired to the router instead of wireless while using TV. 

[fraggboy]

I recommend being wired to the router instead of wireless while using TV.  

TV worked great over wireless.

Finished with the multiple TV sessions, and a phone call.

We changed a few settings, which might help the network stay stable, but there are still a few settings that need to be changed to guarantee a stable network..

If you still need assistance (In the future), PM me and we will proceed with what we talked about.