Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[mousemanb]

Hi folks,

I'm having issues connecting wirelessly through our router. The hardwire connection is fine. This morning our wireless cut out, and after finding this forum, I tried all the suggestions listed by Furry Nutz. Nothing worked, so I did a factory reset. I had some trouble with the Internet Setup portion at first, but that finally started working. I don't remember what I did. I set up my DHCP reservations again. One computer was able to get online and performed normally. The other (separated from the router by 1 floor but physically only about 10 feet) was showing a full 5 bars but wasn't able to access the internet. The third computer is hardwired and without problems.

At this point I started to work through the listed things to try by Furry Nutz again, and after I got to the point where I enabled Multi-cast Streaming, both wireless computers were able to access the internet, but they were REALLY slow. What I mean is, when I navigate to a website, it takes a fair amount of time with messages like, "waiting for <website name here>" or sometimes "Sending request." However, once the page starts loading, it loads very quickly. Now, we're back to the point where the computer 1 floor away is unable to access the internet again.

One odd thing is that my wireless devices weren't showing up on my "Status" page, even though they were connected to the router and able to get to the internet. When I go to my Setup/Network page, they're showing up under Dynamic DHCP Clients, even though I've set up reserved DHCP addresses for all wireless devices. They're listed with the IP addresses I assigned, so I'm not sure why they're showing up as Dynamic.

Should I continue going through the suggestions by Furry Nutz? Should I try something else? I don't know what info I need to provide, but here you go...

I have a Motorola SB5100 Cable Modem provided by Comcast Hi-Speed DSL with a stand-alone modem in Boston.
Hardware Version B1, Firmware 2.00NA
Router is set to Channel 11, with InSSIDer showing other routers on channels 1 and 6. No cordless phones in the house, although we have a
Mixed b, g, and n mode, channel width 20MHz.
WPA-Personal mode, with Auto WPA mode, TKIP and AES cipher type.

These are the steps I went through to get where I am now:

Disabled QOS and disabled Traffic Shaping (both were enabled) under Advanced/Qos Engine.
Advanced DNS Services already turned off
DNS Relay already enabled
DHCP Reservations already set up, but wireless devices are showing up as Dynamic DHCP clients.
Devices already set to auto obtain IPs
UDP Endpoint Filtering was set to Address Restricted and TCP was set to Port and Address Restricted. Both are now set to Endpoint Independent.
uPnP already enabled.
Multi-cast Streaming now enabled.

Any advice would be most welcome! I've already spent 5 hours trying to fix this stuff, and I'm ready to throw this thing out the window.

[FurryNutz]

Try single mode G or mixed G and N?

[mousemanb]

Yep! I tried all the options.

But lo and behold . . . I get home after being out all day, and my computers are now able to connect to the internet. Something magically got fixed while I was out.

While I'm happy that the router is now working properly, I'm more than a little frustrated that I spent a good 7+ hours messing with this thing, and I have no idea what happened to make it fully functional again. Should this problem recur, I guess I'll just have to go through the steps all over again?!  What a huge waste of a day.

But a huge thanks to FurryNutz for the detailed instructions!!

[davevt31]

Make sure you double check the computers too, could be something as simple as there wireless went into power savings mode or there could be an IP address conflict.

Reserved address are dynamic, they just get the same one every time from the DHCP pool of addresses.

[FurryNutz]

Glad you got it working. Some other suggestions you can try. Enjoy.

Wireless Installation Considerations
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.

Turn off WISH, and WPS under Advanced.
Turn off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

[mousemanb]

Hi folks,

I'm back...

It looks like my router is acting up again. The wireless has been dropping in and out. I've gone through all the above suggestions.

QOS and Traffic Shaping already disabled
Advanced DNS Services already turned off
DNS Relay already enabled
DHCP Reservations already set up, but wireless devices are showing up as Dynamic DHCP clients. (?)
Devices already set to auto obtain IPs
UDP and TCP already set to Endpoint Independent.
uPnP already enabled
Multi-cast Streaming already enabled
I've tried Auto 20/40Mhz and 20Mhz only.
Already set my channel manually to 11, which is unused by any nearby routers (confirmed by inSSIDer)
Already using WPA-Personal.
Wireless devices connected include two laptops, one desktop, one printer, two android phones.
No cordless house phones.
There are of course other WiFi routers in the area, but what should I be looking for using InSSIDER?

WISH and WPS are turned off.
Short GI, WLAN Partition are turned off.

Any other suggestions? I'm getting ready to throw this thing away and just buy a new one.

Thanks in advance...

[mousemanb]

An update, y'all.

So the wireless has been working for almost 24 hours. I noticed last night that the router was running hot, so I set a fan to blow directly on it. An hour or so later, the wireless came back on and has been running since with no outages. I'll keep my fingers crossed and update again in a few days, but I thought I'd throw that out there for other people who might be at a loss for what to try next.

[FurryNutz]

What wireless modes is the router currently set for?

Hope it' keeps working well for you. One thing you could try later on, updating FW to v2.03. Keep us posted on how it goes.