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Author Topic: Periodic issues with router connection  (Read 2634 times)

CampSoup1988

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Periodic issues with router connection
« on: June 06, 2012, 02:34:12 PM »

I have a DIR-655_REVB router with firmware 2.00NA.   I have had for the most part very few issues with this router, but for the past month or so, almost daily (cant say for sure if its every day) around the same time, the router connection seems to flicker.  During this time multiple devices (maybe all, I do not have access to every family member's computer) start to have connection errors.  This problem can last a good 10+ minutes.  On both my personal laptop and my iPod, I could be pinging the router (192.168.0.1) and many times half or more of the pings time out, and the ping times for the ones that go through is often greater then 1,000ms.  During this time and for a while afterwards, I am unable to access my router's page (via the ip address).

I have noticed that their is new firmware available, should I upgrade to 2.03?

I suspect that this could be an issue with the DHCP.  I would check on the DHCP settings, but currently, I am unable to access my router's settings...

Thank you,
CampSoup1988

PS: On another note, I have had the issue that while looking at the router's settings, I am unable to get a list of devices connected to the WLAN.  If anyone has a solution to this problem as well, I would be interested, but it is not as important.
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FurryNutz

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Re: Periodic issues with router connection
« Reply #1 on: June 06, 2012, 05:27:45 PM »

Welcome!
.
What region are you located?
I would do a factory reset of the router.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

Wireless Installation Considerations
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off WISH, and WPS under Advanced.
Turn off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.


v2.03 is the best version if you can't get the suggestions working for your router.
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