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Author Topic: Help Needed  (Read 4481 times)

Atom

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Help Needed
« on: June 14, 2012, 05:38:19 PM »

So I set up my Router, it works perfectly on my computer but when I try signing into XBL it says I have an IP Address fail.
If anyone can help me set this up or troubleshoot with me that That'd be perfect.
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FurryNutz

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Re: Help Needed
« Reply #1 on: June 15, 2012, 08:37:04 AM »

Welcome!
What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Review the Gaming and Gamefuel for the 4500 for XBL here:
FAQ Library

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

XS

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Re: Help Needed
« Reply #2 on: June 15, 2012, 09:54:16 AM »

How do you have your router set up?  It should be plug and play for XBL with the default router settings,  How do you have your network settings set to in the Xbox dashboard?  It should be set to automatic.h
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FurryNutz

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Re: Help Needed
« Reply #3 on: June 19, 2012, 09:56:15 AM »

Any status on this?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.