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Author Topic: Sound no longer working on playback system and exported video  (Read 8818 times)

fuz

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Sound no longer working on playback system and exported video
« on: July 03, 2012, 06:48:24 PM »
When I am viewing live recorded video through d-viewcam I can hear the audio. I currently have 2 camera recording 24/7. When I go to playback to play a certain clip, there is no sound at all. When I save a clip and click export audio, still no sound.

It used to work. Any idea?
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Videomann

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Re: Sound no longer working on playback system and exported video
« Reply #1 on: July 27, 2012, 06:34:26 AM »
I have the same problem (no audio on playback) if I record everything together ("Start Monitor All"). But if I'm recording the cameras manually (right click on every camera and choose "Manual Record") I can hear audio from all cameras. My version is 3.3. Can you copy that?

Edit: @fuz: Do you have a solution in the meanwhile?
« Last Edit: November 21, 2012, 05:11:07 AM by Videomann »
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FurryNutz

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Re: Sound no longer working on playback system and exported video
« Reply #2 on: December 13, 2012, 07:10:59 AM »
Has anyone phone contacted DLink support, say level 2 or higher in regards to this?
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Videomann

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Re: Sound no longer working on playback system and exported video
« Reply #3 on: January 09, 2013, 07:25:04 AM »
@FurryNutz: No I don't want to contact the support via phone.
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FurryNutz

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Re: Sound no longer working on playback system and exported video
« Reply #4 on: January 09, 2013, 07:32:51 AM »
Curious as to why? I recommend phone contacting DLink as it should lead to a quick response to this to see if it can be resolved. This needs to be brought to the attention of DLink support as I don't think any resolution will be found here in the forums. 
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.