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[fluke407]

After login to mydlink.com, an error message says:


"The Java Runtime Environment cannot be found.
 
You will need to download and install the Java Runtime Environment in order to view your DIR-826L.
 
If you ever installed the Java Runtime Environment, you may need to check the Java status in Java Preference setting."


What's wrong? Please help!!

(Mac mini 2011 running OS X Lion 10.7.4)

[FurryNutz]

Is Java installed on your Mac? If not, then I would check for it.

Try using a different browser, Try Opera or FF.

[fluke407]

FurryNutz, thanks for your help.

My Mac has the latest Java 6 installed and I tried both Opera & FF resulting in the same problem.

Is there any other way to accomplish this?

[FurryNutz]

Do you have a different PC or maybe an iPhone that you can test this out on. I would presume if the problem follows to a different device, there could be a problem with the router. Would need to verify using a different device to see. Or take to a neighbor, family or friend place and test. Don't need to connect to there network, just need a different device to test the routers web page on.

[Marigolo]

Same thing here. I've tried 4 different macs, different operating systems, Safari, Chrome, Firefox, uninstalled and installed an old version of Java as instructed by dlink and NOTHING. I have no access to the advanced settings on any of my cameras. Thing is, It used to work on ONE of my computers with Firefox, now it doesn't. Dlink Customer support is HORRIBLE (got a response to an email 4 MONTHS after submitting). Any ideas on where I can find info to correct the JAVA error?
Any kind of help would be appreciated.
Thanks.

[FurryNutz]

Did you phone contact D-Link support instead of email? I recommending phone contacting them for more immediate help and information.

Does the most resent version of Java work?
Did you add an exception to the Java features for mydlink.com?

What Mfr Router and model do you have? DIR-826L?

Phone D-Link support and get help and information.

Same thing here. I've tried 4 different macs, different operating systems, Safari, Chrome, Firefox, uninstalled and installed an old version of Java as instructed by dlink and NOTHING. I have no access to the advanced settings on any of my cameras. Thing is, It used to work on ONE of my computers with Firefox, now it doesn't. Dlink Customer support is HORRIBLE (got a response to an email 4 MONTHS after submitting). Any ideas on where I can find info to correct the JAVA error?
Any kind of help would be appreciated.
Thanks.

[FurryNutz]

Any status on this?