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Author Topic: Is my NAS dead  (Read 10962 times)

D3m

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Is my NAS dead
« on: August 13, 2012, 01:19:43 PM »

Tried installing another 2tb hard drive in my NAS and had a bit of a nightmare with it, whilst formatting the hard drive it kept hanging up so I turned the NAS on and off again probably 3 times in the end. Never got the hd formatted so put the original one back in the NAS and now my pc wont find it!
Now I just realise on the front the only symbol lit up is the left slot sign. Now im confused, theres no power button on but theres definitely power going to it.

Is it time to but a new one, considering I only had this a couple of years I was hoping not :)
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JavaLawyer

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Re: Is my NAS dead
« Reply #1 on: August 13, 2012, 01:40:57 PM »

. . . Now im confused, theres no power button on but theres definitely power going to it.

The DNS-320 power button is located on the front face of the unit towards the bottom-right. The button is thin and stands vertically.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

D3m

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Re: Is my NAS dead
« Reply #2 on: August 13, 2012, 01:48:57 PM »

apologises I didnt make myself very clear, what I meant was theres NO blue light when I turn the NAS on?
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JavaLawyer

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Re: Is my NAS dead
« Reply #3 on: August 13, 2012, 01:55:13 PM »

apologises I didnt make myself very clear, what I meant was theres NO blue light when I turn the NAS on?

I hope I didn't come across as patronizing, last year there was a thread from a user who truly didn't see the power button, so I had to ask.

From your post it sounds like you only had one HDD in the DNS-320, and then swapped out the original HDD for a new HDD in the same slot.  Is this correct? Are you sure you put the HDD in the correct slot? Did you try mounting the HDD you removed in any other device after you removed it?
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

D3m

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Re: Is my NAS dead
« Reply #4 on: August 13, 2012, 02:19:38 PM »

Unfortunately I found your thread on adding another hard drive too late and actually tried formatting it next to the other hdd. After I did this I attached my older hdd to the pc in a panic to see if I had lost all the files in there and could'nt find them so unplagged it again and back into my NAS with the new one sitting on the side waiting for a resolution. And then after an hour I realised that after numerous attempts at factory reseting and restarts there is no Blue on light on the front of the NAS!
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JavaLawyer

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Re: Is my NAS dead
« Reply #5 on: August 14, 2012, 04:58:57 AM »

Unfortunately I found your thread on adding another hard drive too late and actually tried formatting it next to the other hdd.

Adding a new HDD in the empty slot while the original HDD is still mounted is acceptable and should work. This is actually the prescribed method of adding a new HDD. Members of the forum sometimes opt to remove the original HDD before formatting only to avoid accidentally erasing the wrong HDD.

After you formatted the new HDD using this method, did you try accessing your data located on the original HDD before you removed it and placed it in a PC?

After I did this I attached my older hdd to the pc in a panic to see if I had lost all the files in there and could'nt find them so unplagged it again and back into my NAS with the new one sitting on the side waiting for a resolution.

If you physically installed the DNS-320 formatted HDD inside of a Windows PC, the PC will be unable to read any data. The DNS-320 formats HDDs using the Linux filesystem, and is not recognizable by Windows.

Unfortunately, if you tried accessing the HDD using a Windows PC, it's possible the Windows PC altered the HDD making it unrecognizable to the DNS-320 when you reinstalled the HDD. If what I wrote above accurately describes the procedure you followed, you may want to try the following course of action to recover your data: DNS-320 - Data Recovery (Windows PCs)
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

D3m

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Re: Is my NAS dead
« Reply #6 on: August 14, 2012, 06:32:25 AM »

Im actually half way through the process now of using R-Studio, which is going to take 9 hours and i was 94% full of a 2TB hdd. Im almost positive Ive got to buy myself a new 320, so assuming that what would be the procedure assuming my old hdd is fine and I want to also install the new one?
Is it just a case of plugging it in and starting it or do I need to go through the disk setup procedure again?
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JavaLawyer

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Re: Is my NAS dead
« Reply #7 on: August 14, 2012, 06:52:43 AM »

As a matter of course, you should maintain a separate physical backup of your data. If the DNS-320 is your only storage device, one good strategy is to use slot-1 for your source data and slot-2 to backup the data in slot-1. I realize that you're probably space constrained given that you were placing a second HDD in the DNS-320 (presumably for new data), but without a backup you will always be vulnerable to these types of events.  Please see the following post: DNS-320 - Data Backup vs. Redundancy.

That said, a single HDD formatted as a Standard Volume in one DNS-320 should work in another DNS-320 without the need to reformat. If the second HDD does not format properly, I would not necessarily blame the DNS-320. The firmware version can impact the make/model HDDs supported by the DNS-320. Also, please see the HDD compatibility list (sticky post at the top of this board) to see if your HDD is on that list. You may want to read through these boards to see if other users had issues with your particular make/model HDD.
« Last Edit: August 14, 2012, 06:56:59 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

D3m

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Re: Is my NAS dead
« Reply #8 on: August 14, 2012, 07:59:37 AM »

I do as a matter of course backup all my data I have on the NAS but I dont think ive done it for a couple of months, so just to be in the safe side I will carry on with the R-Studio and backup that way! Just doubley making sure really.
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JavaLawyer

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Re: Is my NAS dead
« Reply #9 on: August 14, 2012, 08:06:50 AM »

Great! Once you have everything cleaned-up, I suggest you use the DNS-320's on-board backup scheduler to run recurring backup jobs either between slots or between the DNS-320 and other storage devices on your network to ensure everything is synced.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

D3m

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Re: Is my NAS dead
« Reply #10 on: August 17, 2012, 01:00:32 PM »

OK so it just gets stranger and stranger, my new sharecentre arrived today so I added the new hard drive thinking I would format it first before adding the drive with all my exsisting data on. plug it in and turned it on and from what I can gather the computer is not finding it, not with the disk it cant see the drive, through internet explorer nothing loads up and the drives gone from windows explorer eg: z:

A bit more help would be greatly appreciated :)


edit: I just added the second hard drive and that too isnt showing up when I try and do it through the disk.
« Last Edit: August 17, 2012, 01:10:32 PM by D3m »
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RicRoller

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Re: Is my NAS dead
« Reply #11 on: August 17, 2012, 01:33:18 PM »

Just a thought... could the problem be that the hard drive is either incompatible or faulty?

(a) Are the hard drives on D-Link's certified list?
(b) What happens if you power-on the DNS-320 with no hard drives fitted - does the blue power LED come on solid or flash in that situation?
(c) If you put the hard drive in a SATA caddy/dock and connect to a PC, is it detected and accessible (if it's already been formatted by the DNS-320 you could boot the PC using Parted magic or a Linux "Live CD" in order to look at the contents of the EXT3 filesystem...

Just butting in here because I did try a Samsung HD154UI in my DNS-320 (that drive is not on the "certified" list) and the DNS-320 would not boot (power LED stayed flashing forever). It also wouldn't work in one of my SATA caddies, but worked fine in a desktop PC.
So, hard drive incompatibility with certain SATA controllers (including the one in the DNS-320) might possibly be an issue...

Regards,
Richard
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D3m

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Re: Is my NAS dead
« Reply #12 on: August 17, 2012, 01:52:13 PM »

The hard drives are compatible ive got a pair of Samsung spinpoint hd204ui.

Ive actually got a bit further ahead now, ive just worked out how to get into the sharecentre control panel and im seperately formatting the new hdd and once thats done I will add my older hdd and see were that gets me.
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