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Author Topic: [Help] - DIR-600 no internet access  (Read 8563 times)

Kun3k

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[Help] - DIR-600 no internet access
« on: August 23, 2012, 10:42:04 PM »

I have a DIR-600. but now, it can not connect to internet.
this is images when i connect mordem internet with Dir600. (mordem running good)



And when i connect my laptop with Dir600



Please help me solve this problem. and give me a solution for this problem.
Thanks so much!
« Last Edit: August 23, 2012, 10:49:44 PM by Kun3k »
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FurryNutz

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    • Router Troubleshooting
Re: [Help] - DIR-600 no internet access
« Reply #1 on: August 27, 2012, 07:25:50 AM »

Link>Welcome!
What Hardware version is your router? Look at sticker under router.
Link>What Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.