• October 31, 2024, 11:24:53 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: 500 Internal error when saving system setting configuration  (Read 8086 times)

dnsguy

  • Level 1 Member
  • *
  • Posts: 15
500 Internal error when saving system setting configuration
« on: August 31, 2012, 09:39:55 AM »
Hi,

I really like my Dlink NAS but something troubling happened today.  When I tried to save my system configuration, it popped up with a 500 internal error.  Has anyone experienced this and is there a firmware fix for this?

thanks.
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: 500 Internal error when saving system setting configuration
« Reply #1 on: August 31, 2012, 10:06:52 AM »
This happens when you try to save the "Configuration Settings" file?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

dnsguy

  • Level 1 Member
  • *
  • Posts: 15
Re: 500 Internal error when saving system setting configuration
« Reply #2 on: August 31, 2012, 11:38:45 AM »
Quote from: JavaLawyer on August 31, 2012, 10:06:52 AM
This happens when you try to save the "Configuration Settings" file?

Yes.
Logged

dnsguy

  • Level 1 Member
  • *
  • Posts: 15
Re: 500 Internal error when saving system setting configuration
« Reply #3 on: August 31, 2012, 11:39:38 AM »
I also have the latest firmware installed.
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: 500 Internal error when saving system setting configuration
« Reply #4 on: August 31, 2012, 12:22:21 PM »
If you haven't done so, please try using Internet Explorer to save the Configuration Settings file. I've seen errors generated on one of the newer D-Link routers while using other browsers. It's also possible that a specific combination of settings or specific settings field in the DNS-345 is generating the error.  :-\
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

dnsguy

  • Level 1 Member
  • *
  • Posts: 15
Re: 500 Internal error when saving system setting configuration
« Reply #5 on: September 01, 2012, 09:44:25 AM »
Quote from: JavaLawyer on August 31, 2012, 12:22:21 PM
If you haven't done so, please try using Internet Explorer to save the Configuration Settings file. I've seen errors generated on one of the newer D-Link routers while using other browsers. It's also possible that a specific combination of settings or specific settings field in the DNS-345 is generating the error.  :-\

Thanks.  Just tried it with IE9 and I get the same 500 internal error message.

Logged

dnsguy

  • Level 1 Member
  • *
  • Posts: 15
Re: 500 Internal error when saving system setting configuration
« Reply #6 on: September 12, 2012, 02:44:53 AM »
RESOLVED by resetting to factory settings.

Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: 500 Internal error when saving system setting configuration
« Reply #7 on: September 12, 2012, 05:36:48 AM »
I am curious whether a particular setting that you had was either corrupt or causing the Configuration Settings file to fail.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC