Dear Dlink,
1. It started with 1.21 firmware where you added a great new feature - SharePort, - and possibly one more as Guest Zone (can't tell if it was in previous versions).
- The SecurePoint has been very optional and most likely unnecessary to most of users, in addition to be not free.
- The most important feature, wireless, became unstable with Intel Centrino to the point of constant or/and frequent disconnects. It required disconnect and then reconnect on the client side to remedy.
- Initial SharePort Utility coudn't find network. Subsequent releases did.
2. Then after some month you released firmware 1.22. It lasted on your web site for a couple of hours.
It didn't much and for all eliminated the disconnects. And after some time disconnects started again with the same tenacity.
3. And now, again, you have 1.30 fiasco. And worse, now USB sharing is not functional, and there is no way to go back!
4. 802.11b was removed for no reason - it was one of the options available, and if somebody not need it, he could've chosen 11N or 11N and G.
5. Worse, in 1.30 you introduced some rogue Advanced DNS feature w/o help that pointed to unknown 302DirectMedia.com (see my other post), whereas, suspiciously, DirectMedia.com is a marketing company! And for your information, Advanced DNS is under Manual Network Setup and has nothing to do with SecurePoint enabled or not (mine is disabled)!
6. Now, when 1.30 is gone infamously, the residue 1.10 SharePort utility still remains on the site, and most likely it won't work with the previous firmwares. So pls put 1.14 USB sharing utility back.
7. In terms of the wireless in 1.30 - so far so good, but I'm not sure for how long.
In summary, for last 6 month we, the customers, been severely put down by you, dear DLink.
Instead of concentrating on bug fixing, performance/security improvements and adding new REALLY needed features, we've got push for third party paid software and bloatware. And worse, in the latest 1.30 you introduced DNS addresses to some rogue company, and no explanation anywhere!!!
Instead of providing network and security equipment you became bloatware and marketing threat to your customer base.
Also, there is no responsibility and commitment on your part. You officially release firmware for an hour or a day and then it disappears without any remedy! Can we all return you product immediately w/o lengthy RMA process and regardless of warranty? Can Dlink recall all DIR-655 routers because officially released software part of it is faulty and became irreversibly unsupported within 1 day?!
Dear Dlink, where is your commitment and responsibility? And please tell us , your customers, what should we do with this. The security and access to the Internet is of paramount importance to us. And for the last 6 month using your product became nightmare, and that nightmare is only getting worse!
David
Proud(?) owner of DIR-655
Author
Topic: Provide remedy to faulty 1.30 firmware and 1.10 SharePort Utility (Read 22941 times)