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[maaz87]

Hello,

I've got an Android mobile, and I've noticed, my Whatsapp/Push notifications are delayed ONLY when I'm connected to my home network. Everywhere else, they get in time.

What seems to be happening, I'm guessing, is my modem closes those aplications ports and reopen them every 10 minutes, that's why they are always 10 minutes late when I see them.

I've tried to allow those ports to my Android device, but the delay still happens.

Some info:
   Hardware Version: E5
     Firmware Version: 5.11BR   

I'm from Brazil and my internet provider is Virtua (NET);
I'm almost sure those apps use port 5223, 5228, 5222.

Thank you

[FurryNutz]

Link>Welcome!
Has a Factory Reset been performed?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try: - Log into the routers web page at 192.168.0.1.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.

Link>Wireless Installation Considerations
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
Turn off WISH, and WPS under Advanced.
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable WMM Enable Under Advanced/Advanced Wireless.

[maaz87]

Hello, thank you for your answer. At the moment I'm traveling, but as soon as I get home, I'll try those and give you the results.


Thank you again

[maaz87]

Hello,

I reserved an IP for my Android device and enabled DMZ. I know DMZ should be used as last resort but in this case I found it the best approach, since there's almost no threats for Android.

Problem is solved

Topic can be closed. Thank you again Furry.

[FurryNutz]

Awesome, glad you go it working and thanks for sharing how you fixed it.

Enjoy.