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Author Topic: Cannot save settings on DIR-655  (Read 84621 times)

Sammydad1

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Re: Cannot save settings on DIR-655
« Reply #75 on: July 07, 2009, 06:59:08 AM »

Hi,
Running 1.21 FW....

I have had issues here when trying SAVE and restore settings that if I saved under a name other than the default, it would not restore properly.  I was forced to save ONLY using the default file name Gateway_Settings.gws

I had saved undervarious names in an effort to archive settings between FW updates and such....but no go.  It chronically forced me to save and restore ONLY with the dafult name.

Go figger that one....

SD1
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DIR-655 A2, FW: 1.35NA

Demonized

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Re: Cannot save settings on DIR-655
« Reply #76 on: July 07, 2009, 08:45:34 AM »

No problems doing a restore with different names. Did you use any specific alphanumerics or added an extra period?
« Last Edit: July 07, 2009, 12:02:48 PM by Demonized »
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Lycan

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Re: Cannot save settings on DIR-655
« Reply #77 on: July 07, 2009, 11:15:20 AM »

http://forums.dlink.com/index.php?topic=6356.msg38197#msg38197
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Sammydad1

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Re: Cannot save settings on DIR-655
« Reply #78 on: July 07, 2009, 08:29:36 PM »

Hi,

I don't recall using any unusual characters to name my save-file.  I can't say that I didn't, but if I did, it wasn't anything unusual...maybe a space or a hyphen type of character.  Underscore character should be usuable as its part of the default name....

Thanks for your post....

SD1
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DIR-655 A2, FW: 1.35NA

Clancy

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  • I am not a number. I am a free man!
Re: Cannot save settings on DIR-655
« Reply #79 on: July 10, 2009, 08:04:13 AM »

Lets cover a few things here.

1) Wireless init fail has NOTHING to do with firmware. Get that out of your head. It's failed/failing hardware.

2) Circumventing the profanity filter by replacing an A with an * will get you banned, do not do it again.

3) Environments. That term, the term you guys claim D-Link is using as a copout is our biggest challenge as a manufacturer. For instance, a router that was placed in home A may malfunction and reboot, yet when moved to home B it will operate perfectly. Why? Because of the environment, mostly the wireless environment, but other things can be a factor.
I listen to people all day talk about how one vendor is better then the other, the truth is with wireless hardware, it's a gamble. There is NO WAY to know how the radio in a router is going to react in a specific location until it is there. 90% of the time there are no to little problems, but the other 10% is where the real issue lies.

As for the specific issue that this thread is about, if you're unit does not allow you to save settings, then contact the technical services department. There is nothing that this forum can do to help you, beyond suggesting the following;
1) Try a second browser
2) Try a second machine
3) Ensure that Virus scanners and Firewall software are disabled. IF that doesn't work try uninstalling it.


I've time and time again approved RMA's for devices that in the users home were utter failures and the hardware had to be faulty, yet when brought in to our labs, reset and configured run like champs. There is no way for me to have changed this scenario other then going to the users home and investigating. ( In rare occasions we've done that too!)

The fact is that there are some issues with the 655 and it's latest firmware. I personally feel the best code was the 1.11, it had the least complaints and the best stability. However it's not up to me, it's up to the PM/PP team to decide the products path and life. They felt that to give the product an edge new features were required. Unfortunately this was a double edged sword of sorts in that the new features were inticing and you couldn't downgrade after upgrading.

This I feel is the only real mistake D-Link has made. The downside is we're not responsible for it, we can not control how the base code for our products is written. It's just the way of things.

We're working diligently to produce working fully functional firmware. I understand that it has been a while and you're all growing impatient. Please remain calm, save the name calling for the ( insert sport of choice ) court/field/track.

-Lycan

Lycan, a little advice here. You will never win "Mod of the year" with this kind of post. You just earned yourself a 5 minute major for injecting logic and reasoning into a debate. There is no room for that sort of talk in these forums. Go sit in your little box for 5 minutes and think about what you have done.
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Thread derailment: So easy a caveman can do it.

Lycan

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Re: Cannot save settings on DIR-655
« Reply #80 on: July 10, 2009, 08:30:22 AM »

What?
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Clancy

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  • I am not a number. I am a free man!
Re: Cannot save settings on DIR-655
« Reply #81 on: July 10, 2009, 08:39:29 AM »

What?

That's better.

Oh, wait, it was sports humor. A 5 minute major is a hockey infraction. The worst kind. If you get one, you have to sit in a little box for 5 minutes and suffer the slings and arrows from unruly spectators. You need to acquire a little sports knowledge there, Lycan.
« Last Edit: July 10, 2009, 08:42:19 AM by Clancy »
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Thread derailment: So easy a caveman can do it.

Lycan

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Re: Cannot save settings on DIR-655
« Reply #82 on: July 10, 2009, 09:07:25 AM »

Umm, I'm a tech. I don't do sports. Thats like a dirty word around here.
 8)
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gelni

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Re: Cannot save settings on DIR-655
« Reply #83 on: July 22, 2009, 04:52:28 AM »

I got the router replaced - has been working OK for about a week!

I need to purchase another 5 routers that have the capability of a separate wifi or guest zone.

Do I run the risk of purchasing the dir655 X 5 or an alternative? The chances are one will be faulty as this has happened to me twice now! Or does anyone know of a suitable alternative?

« Last Edit: July 22, 2009, 04:55:29 AM by gelni »
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Peter777

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Re: Cannot save settings on DIR-655
« Reply #84 on: July 31, 2009, 12:55:11 AM »

I had the same problems with saving settings. I use a Mac and don't use the wireless option from the 655, only hardwired. The only solution was to do a reset to factory standards, make al the adjustments to the settings that you need, save them but don't reboot. reboot when you are finished. After the reboot any changes I made didn't get saved, the router just resets itsself and the settings are gone.

However (!) when I left the wireless setting enabled (I've put it on "never" and "invisible") the entire 'can't save problem' disappeared... after first resetting to factory standards and making my adjustments to the settings (again :'( ).

Let me know if that works for you?

Dutch Dlink support told me to just get an RMA and change the 655 for a new one....  :-\
Credit where credit is due, so thanks to tweakers.net where I found this tip!

Now, If I can get the LAN to work on gigabit speed in stead if 100Mb I would be a very happy Dlink newby. (I did try the usual: forced 1000Mb setting, 5e cables, direct connection) Does anybody have a link to a solution for me on this one?
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Hotzenwalder

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Re: Cannot save settings on DIR-655
« Reply #85 on: August 03, 2009, 01:05:31 PM »

Unpacked the box, connected it following the wizard. Got it up and running with my cable modem. :)
Changed some settings, some more settings... still working fine.
Let's set some port forwarding rules...

attempt 1...  set the rule, save settings...   huh? Link down, router reboot. Where is my port forwarding rule?  ???
attempt 2...  set the rule, save settings...   huh? Link down, router reboot. Where is my port forwarding rule?  :-[
attempt 3...  set the rule, save settings...   huh? Link down, router reboot. Where is my port forwarding rule?  :-\

attempt 10...  (with IE7, Firefox etc)... reboot after reboot and still no port forwarding rule.  >:(

Turns out I cannot save any setting anymore unless I do a factory reset and set it all manually again.
How can this be? How can I 'brick' my router in 60 minutes? Well... I was stupid enough to disable wireless lan. Seems you can't just disable it, you have to make it invisible and set it to never active.  ::)

Well... after reading this topic, the 'd-link' replies and googling around for another 10 minutes I am glad I have the right to sent this router back to the store without any reason at all. The reason is obvious ofcourse. I never had any product that got unstable within 60 minutes after usage and by just setting some normal settings. I was positive about getting a D-Link router. My first D-Link product. Also my last.

Can someone please explain why a router can be made into something so unstable by just setting it up according to your own wishes?  ???

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Kevin N.

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Re: Cannot save settings on DIR-655
« Reply #86 on: August 06, 2009, 10:57:08 AM »

Win XP SP3
Hardware A4
Firmware 1.21

(I've put it on "never" and "invisible")

Thanks Peter777 that seems to have worked.

-Kevin N.
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SouthPawn

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Re: Cannot save settings on DIR-655
« Reply #87 on: October 10, 2009, 01:27:31 PM »

I have this same issue, it's not browser related as what I'm trying to do is insert forwarding rules, which stick so long as the router isn't rebooted.

It seems to be an issue (with firmware 1.32NA) when using a static IP setting for the internet connection.

All rules save fine when setup to use DHCP for the internet connection, the odd thing is too that even though they save fine with the DHCP setting, as soon as I switch back to static IP, the settings I saved while in DHCP are cleared.

I had reset the router to factory defaults before attempting to re-instate the settings, but I have had the same results now, and I can consistently reproduce it.


* Please Repro and Fix. =)

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bjarbj78

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Re: Cannot save settings on DIR-655
« Reply #88 on: October 25, 2009, 05:04:31 PM »

Hi.

Sorry for bump this topic. :(

But I notice i have this problem too. After several re-flash om firmware 1.32NA i thought my previous was gone.. and it's looks good to me, i change all my settings and saved and rebooted the router.. Login in the router and everything seems to be fine. After 12 hours i decide to change my admin password, so i login to my router and changed my password, the router ask for reboot so i rebooted. After that i login with my new admin password and guess what, all my settings was almost reset to factory settings, all my Port Forwards and virtual servers was gone, and some other settings had been enabled, like Remote Administration with HTTPS.
Well i start to add back my settings and rebooted the device after i saved all my new settings... and no settings was saved.
I have been testing FW 1.32NA and 1.31NA same problems on both.

- So my workaround is: Let's say after some hours i need to change some settings and you login and change dose settings you needed than you save and reboot.
- The settings was not saved, hmm
- Well set your router to Factory settings, or use the reset button(30 seconds with power on).
- Than login to the router again, and now everything are set to factory settings, now... use your backup file settings and restore them into the router and reboot.
- Login and all your settings are back to normal from your last configuration backup. Now you can change settings and save and restart. And the router still remember them. Do everything finish and make an backup to next time you need to change something.. Because after some hours without doing anything with the router, you will run into this problem if you gonna change something.

I hope maybe it's a fix for this.

Regards
« Last Edit: October 26, 2009, 02:36:13 AM by bjarbj78 »
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gomyway

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Re: Cannot save settings on DIR-655
« Reply #89 on: October 26, 2009, 02:23:12 AM »

I noticed on 1.32NA firmware that if you enable securiyspot service they will then allow you save the settings, permanently.  Isn't it ironic?
« Last Edit: October 26, 2009, 02:38:29 AM by gomyway »
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