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Author Topic: anyone else having issues with D-Link NTP servers?  (Read 14990 times)

drick

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anyone else having issues with D-Link NTP servers?
« on: April 27, 2009, 08:24:49 AM »

my 323 is consistently losing an hour every few days.

here are my settings:

fw 1.07
time zone pst
DST enabled
DST set to USA
NTP enabled
ntp server set to ntp1.dlink.com

real current time 0821 PST
current time shown from 323 0721 PST

if i go in and change the time zone to something else, then back to pst it gets reset correctly. i then lose the hour again over the next few days.

a search of dlink ntp yielded no results.
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estauss

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Re: anyone else having issues with D-Link NTP servers?
« Reply #1 on: April 27, 2009, 11:23:48 AM »

I am not having any problems with the NAS however I am having problems with some DCS-1110 cameras trying to use the NTP servers. The correct time only seems to last for a day and than it changes. It appears that the Daylight Savings time option is not being kept.

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drick

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Re: anyone else having issues with D-Link NTP servers?
« Reply #2 on: April 27, 2009, 11:29:56 AM »

are you using the same ntp server i am?
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DNS-323v1.8 + ffp 0.5
2x750GB Seagate HDD's / RAID1+EXT3
DNS-343A - retired due to faulty fan
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DNS-343C v1.05b + ffp 0.5
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estauss

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Re: anyone else having issues with D-Link NTP servers?
« Reply #3 on: April 27, 2009, 12:08:07 PM »

yes I am, ntp1.dlink.com

See below


The Daylight savings time option always gets set back to 'None'

Everything is working fine on my NAS though using the same settings. My NAS is running fw 1.04 though, not sure if that makes a difference.


So I am guessing it is a problem with the camera, which I am trying to get help with from D-Link support, but that is like pulling teeth.
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drick

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Re: anyone else having issues with D-Link NTP servers?
« Reply #4 on: April 27, 2009, 12:43:33 PM »

i'm actually going the other way with that. if it works on your NAS, but not on camera / doesn't work on my NAS, i think that's a DLink NTP error.

either that or your code on camera, and my code on NAS are buggy, which is also a possibility.
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DNS-323v1.8 + ffp 0.5
2x750GB Seagate HDD's / RAID1+EXT3
DNS-343A - retired due to faulty fan
DNS-343B - retired due to faulty fan
DNS-343C v1.05b + ffp 0.5
4x2TB Seagate HDD's / RAID5+EXT3
Netgear RNDP6000
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estauss

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Re: anyone else having issues with D-Link NTP servers?
« Reply #5 on: April 27, 2009, 12:53:26 PM »

Could be, I was reading on the DNS323 wiki that when you set the NTP server on the NAS it is only a one time check, not a constant connection.
http://forum.dsmg600.info/viewtopic.php?id=4153
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drick

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Re: anyone else having issues with D-Link NTP servers?
« Reply #6 on: April 27, 2009, 05:36:10 PM »

d'oh, that post doesn't instill much confidence in the d-link ntp service.

just out of curiosity did you try the other ntp site - ntp.dlink.com.tw or a 3rd party ntp provider? I'm going to try the taiwan dlink ntp server tonight and see if it works any better. if that doesn't work, I'll try the same ntp server that i use on my firewall which i know works as a final test.

I also sent an email to d-link support to see what they say.
« Last Edit: April 27, 2009, 06:11:30 PM by drick »
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DNS-323v1.8 + ffp 0.5
2x750GB Seagate HDD's / RAID1+EXT3
DNS-343A - retired due to faulty fan
DNS-343B - retired due to faulty fan
DNS-343C v1.05b + ffp 0.5
4x2TB Seagate HDD's / RAID5+EXT3
Netgear RNDP6000
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estauss

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Re: anyone else having issues with D-Link NTP servers?
« Reply #7 on: April 28, 2009, 07:00:48 AM »

No I haven't tried the other dlink NTP server. I also haven't tried any others because all the ones that I found required you to download a program and install it which I couldn't do on the cameras. Let me know how the other ntp server works I may give it a try.

Good luck with the D-Link support  :-\
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drick

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Re: anyone else having issues with D-Link NTP servers?
« Reply #8 on: April 28, 2009, 07:25:36 AM »

actually that is not true about having to download a program, at least i'm pretty sure it's not. there seem to be 2 "tiers" of NTP servers, ones that require login / authentication and those that don't.

i chose 2 at random that don't require authentication from this list:

http://support.microsoft.com/kb/262680

p.s. i'm using them on my firewall, and all i did was to identify the ip address of the server i wanted and it works. i also tested this on the 323 with the same server i use on the firewall, and it works.

having said that if the ntp daemon or service is broken in the linux or dlink code, all this is irrelevant.

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DNS-323v1.8 + ffp 0.5
2x750GB Seagate HDD's / RAID1+EXT3
DNS-343A - retired due to faulty fan
DNS-343B - retired due to faulty fan
DNS-343C v1.05b + ffp 0.5
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estauss

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Re: anyone else having issues with D-Link NTP servers?
« Reply #9 on: April 28, 2009, 07:48:32 AM »

I will try one from the list and hopefully it works for me, but we are using 2 different products so I will wait and see. I am guessing mine is a problem with the product itself rather than the ntp server. It would be nice if I could just sync the time on the cameras with the DNS since my DNS seems to always have the right time.
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drick

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Re: anyone else having issues with D-Link NTP servers?
« Reply #10 on: April 28, 2009, 08:17:02 AM »

d'oh, that post doesn't instill much confidence in the d-link ntp service.

just out of curiosity did you try the other ntp site - ntp.dlink.com.tw or a 3rd party ntp provider? I'm going to try the taiwan dlink ntp server tonight and see if it works any better. if that doesn't work, I'll try the same ntp server that i use on my firewall which i know works as a final test.

I also sent an email to d-link support to see what they say.

ok, after running the TW ntp servers i lost the hour again, so that is not the answer.

trying a known good (non d-link) ntp server now. if that doesn't work, then i'm going to try disabling DST on the 323 and using the same server.
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DNS-323v1.8 + ffp 0.5
2x750GB Seagate HDD's / RAID1+EXT3
DNS-343A - retired due to faulty fan
DNS-343B - retired due to faulty fan
DNS-343C v1.05b + ffp 0.5
4x2TB Seagate HDD's / RAID5+EXT3
Netgear RNDP6000
6x2TB WD HDD's / RAID6
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sgip2000

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Re: anyone else having issues with D-Link NTP servers?
« Reply #11 on: April 28, 2009, 09:26:43 AM »

This is a known issue.  Set the timezone to "Mountain" and the NTP will work.
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drick

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Re: anyone else having issues with D-Link NTP servers?
« Reply #12 on: April 28, 2009, 09:29:47 AM »

hmm, i guess the fact that i'm not in mountain is irrelevant if that is the only one that works?

if this is a known issue, is it only with the dlink ntp servers or is with the kernel / firmware?
Logged
DNS-323v1.8 + ffp 0.5
2x750GB Seagate HDD's / RAID1+EXT3
DNS-343A - retired due to faulty fan
DNS-343B - retired due to faulty fan
DNS-343C v1.05b + ffp 0.5
4x2TB Seagate HDD's / RAID5+EXT3
Netgear RNDP6000
6x2TB WD HDD's / RAID6
Netgear WNDR4500

drick

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  • Posts: 270
Re: anyone else having issues with D-Link NTP servers?
« Reply #13 on: April 29, 2009, 06:36:03 AM »

ok, after running the TW ntp servers i lost the hour again, so that is not the answer.

trying a known good (non d-link) ntp server now. if that doesn't work, then i'm going to try disabling DST on the 323 and using the same server.

tried the known good 3rd party ntp and lost the hour last night again. this only seems to happen when  the clock rolls over midnight as it keeps the correct time all day.

i'll try the MST now with DST enabled and the known good 3rd party ntp and see if that works.

Logged
DNS-323v1.8 + ffp 0.5
2x750GB Seagate HDD's / RAID1+EXT3
DNS-343A - retired due to faulty fan
DNS-343B - retired due to faulty fan
DNS-343C v1.05b + ffp 0.5
4x2TB Seagate HDD's / RAID5+EXT3
Netgear RNDP6000
6x2TB WD HDD's / RAID6
Netgear WNDR4500

sgip2000

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Re: anyone else having issues with D-Link NTP servers?
« Reply #14 on: April 29, 2009, 08:45:24 AM »

hmm, i guess the fact that i'm not in mountain is irrelevant if that is the only one that works?

if this is a known issue, is it only with the dlink ntp servers or is with the kernel / firmware?

I believe it has been determined to be a firmware issue.
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