• February 23, 2025, 07:42:21 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Cannot connect camera via different network  (Read 3720 times)

Somchina

  • Level 1 Member
  • *
  • Posts: 2
Cannot connect camera via different network
« on: February 12, 2013, 04:08:36 PM »
I already setup the camera using the cd provided with the camera and can connect the camera via mydlink.com both from my notebook and my iphone. Just be notified that when i tried to connect from outsite, the camera status shown on my iphone is green but i cannot connect. There's an error message "Please check your network setting and try again"

How to solve this one ?
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Cannot connect camera via different network
« Reply #1 on: February 12, 2013, 04:19:23 PM »
Is UPnP enabled on your router?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

Somchina

  • Level 1 Member
  • *
  • Posts: 2
Re: Cannot connect camera via different network
« Reply #2 on: February 12, 2013, 09:20:23 PM »
Yes. I already checked. It is enable. I also disable firewall on the router too.

What else do i have to check more? Kindly suggest.
Logged