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[sety]

Hello. 

Yesterday I bought a D-Link DIR 835 H/W Rev A1, F/W Ver 1.02

I found that I couldn't establish a link via Ethernet.  It didn't even give me a link light, nor did Windows detect that the LAN cable was connected.  I plugged the PC into an older D-Link router using the same cable and got a link, no worries...  So it had to be the DIR 835.

Assuming that the unit was faulty, I took it back to the store, and they happily gave me another.  Took it home, same problem!  What are the chances of two faulty units?

So, before I go back to the store, I need to know if I'm doing something wrong, because that's probably what the store is going to think if I go back again! 

Thanks in advance,
Stuart

[FurryNutz]

Make sure your network settings on the PC are cleared and set for Auto Obtain IP addressing.
Swap out for a different cable.
Is there a different PC you can test with as well?

[sety]

Make sure your network settings on the PC are cleared and set for Auto Obtain IP addressing.
Swap out for a different cable.
Is there a different PC you can test with as well?

Yes.  I have tested both DIR-835 routers on two computers and have tried different cables.  Both computers can establish a link with the DI-624 I have.

The computer is not detecting a physical connection with the DIR-835.  It isn't even getting to the stage where TCP settings could be a problem, although I have checked them and they're fine.

Cheers,
Stuart

[FurryNutz]

Can you access the routers web page at all?

Ensure you disable any 3rd party security programs like firewalls on the PC.

Might take to a different location maybe just to be sure...Ya, they should be working. Should not be bad. Try a factory reset?

[sety]

Yup, done all that already.  I can access the web page through wireless, I just can't get the lan ports to do anything.

To be honest, if I hadn't just swapped this router for a new one at the store yesterday, I would be thinking that it's faulty.

Thanks,
Stuart

[sety]

Sorted it.

Must be a compatibility issue with Windows 7 and or my Hardware and the firmware of the DIR-835.

Borrowed a computer running XP and was able to connect with that.  Flashed DIR-835 with OpenWRT - it now connects to my Windows 7 machine.

Thanks,
Stuart

[FurryNutz]

Ok man, glad other FW worked for it.
Wonder if it's the NIC on the windows 7 PC. Might try a different NIC later on.
When I had the 835 my 7x64 box worked great on the OEM FW.

Enjoy.

[sety]

Thanks.

If it's usefull to anyone here are the details of the incompatible hardware;

The NIC is a JMicron PCI Express Gigabit Ethernet card (integrated).  Driver version 6.0.17.1...  I don't know how to find the firmware revision of NIC in Windows.  OS is 7/64.  Board is an ASUS K52JC rev A1. (laptop)
Problem persisted even after upgrading the DIR-835 to OEM Ver 1.04 firmware, however problem was not present with non OEM firmware.  Hope this info helps.

Thanks again,
Stuart