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[R3XNebular]

The shareport utility detects the scanner however when I click connect it goes you are connected then goes back to being available one sec after. What could be the problem, happens to both VISTA 64 and XP 64

[EddieZ]

PLease provide more info on make and model of the scanner. Did you restore the saved router config after updating or did you do a manual config?

[R3XNebular]

Sorry for being so Vague, I have DIR655 Rev A4. I reset all settings to default before uploading firmware. Firmware upgrade successful, everything is working fine beside shareport. Shareport detects Canon MP780 (Multi function printer) I click connect however it says receiving status and goes back to available. I then enabled multicast cast streams, it then worked.

However today I am unable to access it again and the same issue of attempting to connect and just becoming "available" again instead of saying "you are connected". The only solution so far is unplugging the power to the router and re plugging it in. It will then allow me to successfully connect however it is annoying doing that, there must be some solution out there. A person in another thread reported the same issue.

http://forums.dlink.com/index.php?topic=5252.0

[EddieZ]

I run Windows 7 64-bit ánd A2 hardware and have no problems with Shareport...

If the winsock2/TCPIP settings on a client are a bit off (or messed up by some other installed network app like a printer driver) these issues can arise. I suggest you remove the current printer driver thouroughly and reinstall the driver and see if it works any better.

[kentuck1163]

I'm having the same problems.  Shows my Seagate USB drive as available - but when I try to connect it says "receiving status" then goes back to "Available." 

I had the same problems with 1.30 and the new Shareport Utility.

I'm running Vista 32-bit, and have firmware 1.31 now on my DIR-655. 

The older Shareport worked fine with 1.22 firmware.

Other than my Shareport issue, 1.31 has been rock steady -- and I'm not sure if its the firmware on the router or the new Shareport Utility which is causing this issue.

[EddieZ]

If you have multicast enables on the router it's the Shareport utility together with the network layer in your PC. I have had the issue to once, did a complete network reinstall, reinstalled Shareport and the problem was gone.

[Xinot]

If you have multicast enables on the router it's the Shareport utility together with the network layer in your PC. I have had the issue to once, did a complete network reinstall, reinstalled Shareport and the problem was gone.

How to reinstall network? Remove lan card & shareport & reinstall both?

[lotacus]

you dont need to remove the NIC, only the drivers.

[Xinot]

you dont need to remove the NIC, only the drivers.

Ok ty. What i ment was remove nic from device manager, boot and reinstall. That will do the trick too.

[Alexx]

Yes I have the exact same problem (on both 1.30 and 1.31). It temporarly fixes itself if you reboot the router, but only for a couple of hours. Basically, everytime i'm going to print something it will report that the printer is offline, and if i just leave the printer window open and reboot the router from the webinterface it will start printing by itself when it's back up and running. I can then print again without rebooting for a awhile (an hour or two?) but then the problem is back. It can't be a driver issue because i have the same problem on multiple computers on both wireless and through cable.

Rebooting the computer or printer itself has no effect at all, but rebooting the router works every single time so this has to be a firmware issue. It worked perfectly in 1.21 and 1.22 with the old shareport.

Glad to hear I'm not the only one. Hope it will be fixed in 1.32

[kentuck1163]

OK.  I'm good now.  Enabling Multicast Streams on the router made it work.  Shouldn't that be a default?

[Alexx]

It doesn't work for me. Sure it works right after you enable it but that's because the router is rebooting. After a while the problem is back.

[EddieZ]

It doesn't work for me. Sure it works right after you enable it but that's because the router is rebooting. After a while the problem is back.

When you reboot the router your PC's network connection is also refreshed (on/off). So it is not so obvious that the router is to blame here...

You can try a number of things:
-try putting clients in DHCP reservation
- multicast should be on
- reflash 1.3x firmware (in case of bad flash). Set up the config manually.

[Alexx]

I'm already using DHCP reservation on one of two computers. It makes no difference. Multicast is on. The problem is the same in BOTH 1.30 and 1.31, but not in earlier versions.

[EddieZ]

I'm already using DHCP reservation on one of two computers. It makes no difference. Multicast is on. The problem is the same in BOTH 1.30 and 1.31, but not in earlier versions.

If you can find somebody with a laptop/wireless, install Shareport 1.10 and test if the same issue occurs....that would be great.. You can eliminate either the router or your PC after that.

Why am I asking this: I have had the same with a laptop. But my other laptop did not suffer and neither did my wired PC. OS reinstall solved the failing Shareport issue on the issue-laptop.