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Author Topic: Firmware 1.31 + Shareport detects but doesnt connect  (Read 221211 times)

R3XNebular

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #60 on: May 12, 2009, 04:59:01 AM »

Look there is more then just a few having this issue, it has only happened with 1.31. On all computers even ones that had no shareport programs before and this issue STILL ARISES. Therefore it is DEFINITELY firmware related, I had NO issues at all with 1.22b5 and shareport until I upgraded to 1.31 and 1.10 shareport. We have tried many solutions... can a dev just confirm that this is a prob and try to develop a solution around it.
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R3XNebular

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #61 on: May 12, 2009, 04:59:59 AM »

Since only a small part of users is experiencing this we really need to have more info. Possibly (some part of) the router is broken. But since it is a problem that derives from a driver/program that is depending on the host Operating System the cause can just as well be in that area. Especially since 3 out of 4 devices in one and the same home situation have no problem with printing!. That kinda excludes a router malfunction, wouldn't you say?

All four OS experience this in my house so I'm pointing to a firmware issue.
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R3XNebular

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  • Posts: 53
Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #62 on: May 12, 2009, 05:02:13 AM »

Please mention the printer make and model...
Have you installed the latest drivers for that printer?

MP780, yes I am using the latest drivers. Someone else is experiencing the same problem too. There is DEFINITELY something wrong with this firmware.
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Xinot

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  • Posts: 135
Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #63 on: May 12, 2009, 05:18:21 AM »

H/W: A3  F/W: 1.31NA
Fresh W7 64bit with fresh install of SharePort 1.10
Wired 1Gbps Lan RTL8111B Pci-e nic with DHCP reservation through router (192.168.0.100)
USB device connected to router: Aiptek/Waltop Media Tablet

Shareport info:
USB Device Name: WALTOP International Corp. Media Tablet
Transfer speed: Full Speed
Model Name: DIR-655
Host Name: dlinkrouter
IP Address: 192.168.0.1
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A3 1.3zzz

EddieZ

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #64 on: May 12, 2009, 05:27:10 AM »

MP780, yes I am using the latest drivers. Someone else is experiencing the same problem too. There is DEFINITELY something wrong with this firmware.

So if 2 (or even a 100) people out of 100.000's units sold have a problem there is something wrong with the firmware?  ::)
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DIR-655 H/W: A2 FW: 1.33

EddieZ

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #65 on: May 12, 2009, 05:29:01 AM »

@xinot: Apart from the fact I really have bad experiences with Realtek NIC's...have a look at your NIC's energy saving settings (not only the Windows Power settings, but the NIC settings in devicemanager=> advanced), to make sure the NIC isn't just going to sleep.
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DIR-655 H/W: A2 FW: 1.33

R3XNebular

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #66 on: May 12, 2009, 05:33:59 AM »

So if 2 (or even a 100) people out of 100.000's units sold have a problem there is something wrong with the firmware?  ::)

Not everyone uses shareport and the ones that are probably searching for a solution come here, judging by this threads view lots of people are having this error. This error is in direct relation with shareport and the firmware. It also can be the shareport program also I should of mentioned I did not rule that out. The way your going about is you assume its not firmware/shareport related because it works for you.
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EddieZ

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #67 on: May 12, 2009, 05:40:32 AM »

Not everyone uses shareport and the ones that are probably searching for a solution come here, judging by this threads view lots of people are having this error. This error is in direct relation with shareport and the firmware. It also can be the shareport program also I should of mentioned I did not rule that out. The way your going about is you assume its not firmware/shareport related because it works for you.

That's the great thing of the binary world; if there is something wrong with firmware the error can be reproduced and/or occurs for all users, no discriminatation. So the first priority is to have a look at the dynamic component: the PC where it is installed, or the router hardware revision. But the revision question will also comply to the basic binary rules (excluding malfunctioning models): if my A2 works perfectly fine, why shouldn't other A2's do the same?
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DIR-655 H/W: A2 FW: 1.33

R3XNebular

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #68 on: May 12, 2009, 05:56:09 AM »

Im Guessing its A3/A4 experiencing this issue only
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mclearn

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #69 on: May 12, 2009, 06:22:45 AM »

Same issue here with A4.  Fresh install of Win7 x32 on a eeePC 1000HE, and Win7 x64 on my main PC with no previous shareport installed.  I doubt resetting the network stack is the issue, since rebooting both the netbook and the main pc do not fix the problem.  ONLY rebooting the router fixes it.  No problems in firmware 1.21/Shareport 1.14. 
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FLRBiz

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #70 on: May 12, 2009, 07:12:11 AM »

Same problem here. I have a new DIR-655 A4. I upgraded to 1.31 as soon as I got it and loaded Shareport 1.10 so there was no previous version uninstall issue. I have wired and wireless Vista Ultimate 32 systems and all are experiencing the same problem.
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Xinot

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  • Posts: 135
Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #71 on: May 12, 2009, 08:14:43 AM »

@xinot: Apart from the fact I really have bad experiences with Realtek NIC's...have a look at your NIC's energy saving settings (not only the Windows Power settings, but the NIC settings in devicemanager=> advanced), to make sure the NIC isn't just going to sleep.

No power saving options enabled in this PC (Windows power saving options disabled + manually disabled all via device manager, USB, NIC, etc.). Only monitor can go to sleep...
SharePort seems to use multiple UDP ports as i see from W7 Resource Monitor.
4 ports all the time open and 2 extra when connecting/disconnecting to device. If i read this correctly...
Have to keep this resource info on eye if there happens something when this error come again.
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A3 1.3zzz

Alexx

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #72 on: May 12, 2009, 08:38:48 AM »

Thanks to everyone who has registered and posted about the problem. It really helps us get an idea of what scale we're dealing with and how many people are affected. I too think that this may be a A3/A4-only issue. I'm using A4 myself.

Is there anyone at all who are having the same problem on a A1/A2 hardware?
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Va_Dol-fan

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #73 on: May 12, 2009, 09:36:45 AM »

I have an A2 and I am having the same problem that a lot of people are having.
I have 3 computers connected to the router.
1 Win XP wired
1 Win XP wireless
1 Vista 64 wireless
When I reboot the router shareport seems to work fine and then some time later it stops working on all computers at the same time.
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jeffmik

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Re: Firmware 1.31 + Shareport detects but doesnt connect
« Reply #74 on: May 12, 2009, 10:51:13 AM »

I have an A4, Shareport works after a router reboot but usually only for 1 job then it either continually tries to connect or doesn't see a device at all.

With 1.21 it worked flawlessy. I did a full uninstall of the old Shareport and registry clean and installed after reboot and turned off NOD32 (which you shouldn't have to do, but I did anyways)

I have also gone into device manager and ensured that my nic doesn't get turned off for power management.
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