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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

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Author Topic: My device does not startup  (Read 12416 times)

samuelmp

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  • Posts: 8
Re: My device does not startup
« Reply #15 on: March 27, 2013, 03:15:21 AM »
After dozens of attempts, the device has restarted! ???

What can i do now? A soft-reset from the setup screen and return to the default settings? The soft-reset performs a device restart?

Thanks in advance!
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samuelmp

  • Level 1 Member
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  • Posts: 8
Re: My device does not startup
« Reply #16 on: April 02, 2013, 10:51:05 AM »
From technical support answer me that my hard drives are not in the compatibility list and they are not responsible for device's proper function.

Can the 320L boot without hard drives? Mine not, is that normal?

Anyway, my device has worked perfectly during the first month.

Thanks!
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JavaLawyer

  • BETA Tester
  • Level 15 Member
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  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: My device does not startup
« Reply #17 on: April 02, 2013, 10:54:59 AM »
Quote from: samuelmp on March 26, 2013, 10:47:57 AM
I bought it on January 4, I think it's still under warranty. How long can take the device to be back?

The return policy will be based on the vendor from which you made the purchase. D-Link warrants products for defects for one calendar year from the date of purchase. If you feel your particular DNS-320L is defective, you can call D-Link technical support and request an RMA to swap the device for a new replacement unit.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC
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