Link>
Welcome!What Hardware version is your router? Look at sticker under router.
Link>What
Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?
Has a Factory Reset been performed?
What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Some things to try: - Log into the routers web page at 192.168.0.1.
Use IE, Opera or FF to manage the router.Turn off ALL
QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
Disable uPnP for testing Port Forwarding rules.Set current Time Zone, Date and Time. Use an NTP server feature. Tools/Time.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Is the FTP client programs set up to keep the connection alive? I know that some FTP programs have this option and it needs to be enabled with in the program.