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Author Topic: Internett drops out when playing games  (Read 33068 times)

FurryNutz

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Re: Internett drops out when playing games
« Reply #30 on: April 08, 2013, 02:26:53 PM »

What game is this? If I may ask?

What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
And what is your ISP Speed UP and down that you pay for?
« Last Edit: April 08, 2013, 02:28:32 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

hobodevil

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Re: Internett drops out when playing games
« Reply #31 on: April 08, 2013, 02:29:09 PM »

DayZ But ummm now the timer of the connection when it drops i get disconnected so now the router can't keep the internett up ._.
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hobodevil

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Re: Internett drops out when playing games
« Reply #32 on: April 08, 2013, 02:30:31 PM »

i got cable  i don't know wich isp modern mfr model i have Home resident or something it says on it am not sure what isp speed up and down my mom pay for she doesn't know either :/ sorry
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FurryNutz

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Re: Internett drops out when playing games
« Reply #33 on: April 08, 2013, 02:33:06 PM »

You might get ahold of your ISP and see if they notice any dis-connections on there side and with the ISP modem.

If you can find the Mfr and model on the modem. Look at the stickers, would help us get an idea of what you have. Might be something going on here between the ISP modem and router. You might ask your ISP for a newer or upgraded modem model.

The only reason why the router looses connections to the ISP modem or services is bad cable, mis-configuration or a drop in service at the ISP modem...
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

hobodevil

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Re: Internett drops out when playing games
« Reply #34 on: April 08, 2013, 02:39:14 PM »

Okay will check
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hobodevil

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Re: Internett drops out when playing games
« Reply #35 on: April 08, 2013, 02:45:22 PM »

My mom gonna call the isp and have them check and i will check what modern i have soon
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hobodevil

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Re: Internett drops out when playing games
« Reply #36 on: April 08, 2013, 02:58:36 PM »

residential gateway, allied telesyn , model AT-RG613SH, Is some of the things it said on the modern Does it help?
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FurryNutz

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Re: Internett drops out when playing games
« Reply #37 on: April 08, 2013, 03:20:37 PM »

This is a modem with a built in router I believe:
http://www.alliedtelesis.com/media/datasheets/rg613_ds_e.pdf
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

A preferred modem would be to have a stand alone modem with out a built in router.

The information on this ISP modem tells me that there is probably a problem with the modem and having an built in router already.  :-\
« Last Edit: April 08, 2013, 03:28:08 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

hobodevil

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Re: Internett drops out when playing games
« Reply #38 on: April 08, 2013, 03:46:06 PM »

 0 Day 0 Hour 4 Min 32 Sec
MAC Address : dc:85:de:8b:b2:33
IP Address : 94.143.67.95
Subnet Mask : 255.255.254.0
Default Gateway : 94.143.66.1
Primary DNS Server : 94.143.64.11
Secondary DNS Server : 94.143.64.12
 this is what it says on the wan section
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FurryNutz

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Re: Internett drops out when playing games
« Reply #39 on: April 08, 2013, 05:00:44 PM »

I would try new modem.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

hobodevil

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Re: Internett drops out when playing games
« Reply #40 on: April 09, 2013, 03:01:49 AM »

Well i just sat up the old linksys and updated the firm ware so far it works great so my mom still gonna call the ones who provides the intrenett and have them check and ask for a new mordern and then ill try the dlink again becouse the linksys is old and not that good any more so
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FurryNutz

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Re: Internett drops out when playing games
« Reply #41 on: April 09, 2013, 06:34:06 AM »

Good Luck
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

choppedmeat

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Re: Internett drops out when playing games
« Reply #42 on: August 09, 2013, 02:19:14 PM »

Hello

I bought a DIR-645 A1 fw 1.04 today and I have the same issue
ISP Telia Sonera in Sweden, ethernet fibre

My desktop is connected with a cat 6. and DHCP reserved
all other traffic works as it should, I tried many simoultaneous streams/torrents/downloads.
But games disconnect all connection after just afew minutes.

It was working earlier today with a netgear router.
Any help would be appreciated

thankyou
« Last Edit: August 09, 2013, 02:24:49 PM by choppedmeat »
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FurryNutz

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Re: Internett drops out when playing games
« Reply #43 on: August 09, 2013, 02:24:19 PM »

        Link>
Welcome!
  • Are you wired or wireless connected to the router when gaming?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates?
  • Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?
  • If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.


Is this PC or console gaming?


Hello

I bought a DIR-645 A1 fw 1.04 today and I have the same issue
ISP Telia Sonera in Sweden, ethernet fibre
all other traffic works as it should, but games disconnect all connection.

It was working earlier today with a netgear router.
Any help would be appreciated

thankyou
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

choppedmeat

  • Guest
Re: Internett drops out when playing games
« Reply #44 on: August 09, 2013, 02:29:21 PM »

        Link>
Welcome!
  • Are you wired or wireless connected to the router when gaming?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates?
  • Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?
  • If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.


Is this PC or console gaming?




Wired
Factory Reset after 1.04 flash
router worked before flash
QOS off

ISP modem Inteno Triple Play XG6745
10mbits up/down
[/list][/list][/list]
« Last Edit: August 09, 2013, 02:33:28 PM by choppedmeat »
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