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[stromm]

Rev B, recently updated firmware to 2.10NA hoping to resolve the problem.
WIFI is disabled.
DHCP is disabled (I run a SBS 2008 server, but for testing i static ally assigned IP info on my test PC and disconnected all other systems including the server).

Before updating the firmware, the router would hang for a couple minutes and then be OK for some random period, usually more than a few hours.  After updating and resetting to factory defaults, I'm now lucky to get ten minutes of service before it hangs.  The "globe" light goes out, blinks yellow and then within 20 seconds or so, goes out for good.  At that point I can't even connect to the router's admin login page.  I either have to power cycle the router OR the cable modem. 

I have confirmed it's the 655 by reconnecting my old (and I guess more trusty Linksys WRT54G.  Same settings, same WAN MAC and WAN IP, no problems after many hours.

Am I screwed or is there something else I should check?

Thanks all.

[FurryNutz]

Link>Welcome!

What region are you located?
Are you wired or wireless connected to the router?
Has a Factory Reset been performed before and after doing the FW update then configure from scratch?

What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
Turn off WISH, and WPS under Advanced.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

[stromm]

No offense, but really?  A canned reply?  Or was it an automatic bot reply?

I ask because many of the questions asked are actually in my original post...

MTU is same as the WRT54G, 1500.
QoS, UPnP, IPv6, DNS relay, etc. all services are disabled.  No forwards or blocks enabled.  I've actually enabled some of these for testing an found no difference.

This router actually worked fine for many years.  Which led me to think the problem was my cable modem or some client, but it doesn't appear so since my old router works fine.

Modem is a Surfboard SB4100 on Time Warner Road Runner.

[FurryNutz]

Are you wired or wireless connected to the router?
Has a Factory Reset been performed before and after doing the FW update then configure from scratch?

I would also check the signal going into the ISP modem. Make sure there are no t.v. line splitters going into the modem as these can reduce the signal and cause noise on the line. If you have an ISP that allows you to own your own modem, I would recommend a new Motorola SB 6 Series modem.

Reason for asking questions is so we might gain more information from you about your problem and system. The more we know, the better we an provide feedback and suggestions to help you resolve your problems.

[figureguy]

I am having this exact same problem, also with TW and my D-Link DIR-655.  Everything was fine until Thursday night, and I started having problems.  I tried it with Firefox and IE, same issues.  I would be using the web fine, and then websites couldn't load because they could not find the server.  My Windows Mail would not connect either.

I spoke with Time Warner this morning, and nothing is wrong with my modem.  I have connected the internet right to my PC and skipped the router.  There have been no issues at all.  I do not use the wireless settings and I have revision B and the newest firmware on the router.

I can't get IE to load, but then close it and it will or won't.  Firefox will open a few sites and then just hang, and U can't connect at all.  

I have rebooted the router and modem, and without the router connection I have been fine for over 4 hours.  Earlier today I didn't have a stable connection for hours.

I see that another post on the topics page also is showing someone with issues.  I updated my firmware a while ago, not recently.

[FurryNutz]

I would also check your ISP signal to the modem and make sure it's at spec. If these routers have been working and recently just exhibiting problems, I presume the problem may come from the ISP side of things. Routers really don't degrade for no reason on there own.

I would try a factory reset and set up from scratch with out doing any FW updates and re-test.
Upgrade the ISP modem as well if it seems to be getting old or not a DOCSIS 3. These newer modems work well if the signal is good and to spec.

I am having this exact same problem, also with TW and my D-Link DIR-655.  Everything was fine until Thursday night, and I started having problems.  I tried it with Firefox and IE, same issues.  I would be using the web fine, and then websites couldn't load because they could not find the server.  My Windows Mail would not connect either.

I spoke with Time Warner this morning, and nothing is wrong with my modem.  I have connected the internet right to my PC and skipped the router.  There have been no issues at all.  I do not use the wireless settings and I have revision B and the newest firmware on the router.

I can't get IE to load, but then close it and it will or won't.  Firefox will open a few sites and then just hang, and U can't connect at all.  

I have rebooted the router and modem, and without the router connection I have been fine for over 4 hours.  Earlier today I didn't have a stable connection for hours.

I see that another post on the topics page also is showing someone with issues.  I updated my firmware a while ago, not recently.

[figureguy]

Link>Welcome!

What region are you located?
Are you wired or wireless connected to the router?
Has a Factory Reset been performed before and after doing the FW update then configure from scratch?

What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?

Here is the info you are asking for to help us out.
I am located in Upstate New York.
I am wired to the routher.
I have not done a factory reset at all.
I have Time Warner Cable Roadrunner service.
The modem manufacturer is Arris, Touchstone Telephony Modem Model TM602G/115.

As I stated above, I am not using the router now and have had NO connection problems at all.

Any help would be appreciated with this.

[figureguy]

I would also check your ISP signal to the modem and make sure it's at spec. If these routers have been working and recently just exhibiting problems, I presume the problem may come from the ISP side of things. Routers really don't degrade for no reason on there own.

I would try a factory reset and set up from scratch with out doing any FW updates and re-test.
Upgrade the ISP modem as well if it seems to be getting old or not a DOCSIS 3. These newer modems work well if the signal is good and to spec.

I'm not sure how to check the ISP signal.  I know the rep at Time Warner said that the signal to and from my modem was where it should be.  If I do a factory reset and it does work, do I upgrade the FW if it checks out?

It's just that I updated the FW a while ago, not recently and everything was fine until 2 days ago.

[FurryNutz]

What version is currently loaded?

Keep what is loaded for now and test after doing a factory reset. Set up the router from scratch using the suggestions I mentioned in this thread.

Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.

[figureguy]

I am currently at firmware v. v2.10NA.

I will do a reset and see what happens.

I'll try the settings you recommend and let you know.

Thanks for the help, FurryNutz.

[stromm]

Are you wired or wireless connected to the router?

Uh, as I said originally, WIFI is disabled.

Has a Factory Reset been performed before and after doing the FW update then configure from scratch?

Also answered in the original post.

I would also check the signal going into the ISP modem. Make sure there are no t.v. line splitters going into the modem as these can reduce the signal and cause noise on the line.

Strong signal, hasnt changed since I moved here seven years ago.  SNR 37dB, power level -3dBmV.

Reason for asking questions is so we might gain more information from you about your problem and system. The more we know, the better we an provide feedback and suggestions to help you resolve your problems.

I understand questions being asked (I've been in IT for more than 25 years from desktop to enterprise support and even teaching Microsoft courseware for more than five years), but asking questions already answered in the original post just seems like one never bothered to read the post.

I'm not trying to pick a fight, but that kind of thing is just a waste of everyone's time.

[FurryNutz]

Might check the voltage on the 12v output on the power adapter. Should be a stable 12v 2A.

[figureguy]

Ok, so I contacted Time Warner, again, and I bypassed my router and the internet worked fine.

I spoke with D-Link Technical support twice last night.  The first gentleman, after a couple reboots and changing quite a few settings on the router, tried to make it work but the problems persisted.  We even did a factory reset.

I called back, as I was told to if it didn't fix it.  The other gentleman had me do a reboot, and changed just a couple of settings on the router.  We also tried a factory reset.  This morning the problems are still present.

He told me to call back if it happened again, as after exhausting all other possibilities there was probably a defect with the router and he would issue me a RMA.  Since I am not the only one this is happening to I don't think the routers are defective, especially as they have been working the entire time.  I have to think it is something else.

I don't want to be without my router if it is not defective, but I don't know what else to do at this point.  I also do not want to send it in, and have it come back and still not work the same.

[JiN1337]

I stopped using BGN, and just N on channel 6. Changed my DNS servers, and updated to the latest Canadian firmware, which happens to also work for us. I'm still getting errors in the logs, but I'm up and running well. Best of luck to you. If not, I'm sorry to say I'd suggest going to get the latest Asus router. I've heard very good things about it.

[figureguy]

I'm not that technical with the routers.  I have the latest firmware, but could you tell me more about BGN and how to change the servers?  I would really appreciate it.  Thanks.