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[mariajenkins]

Hi,
I'm fairly new to networking and seem to have a setup problem with my DNS-320.
It has a single 30gig Corsair SSD installed and I'm just using it as a file store on my network.
It works fine after I've used the setup program and mapped it to a drive letter. The problem comes after its been powered down. I have it set to power back up automatically, but in order to be able to see it again in Windows explorer I have to run through the setup program provided right up to the point where the drive is formatted (which obviously I don't do!).
This is a bit of a problem as in order to use the drive you have to have the setup program, and go through the install process each time.

Am I missing something?

I'm using a Win 7 laptop to access the files.

Thanks for your help,

Maria

[JavaLawyer]

Did you try mapping a network drive from within Windows?

[mariajenkins]

Hi,

Yes, I did, but I still get the same problem in that I can't see the driver after its been powered down...

Maria

[JavaLawyer]

Please take a look at these FAQ posts:

• DNS ShareCenter - Mapping a DNS ShareCenter Device (IP vs. Volume Name)
  
• DNS-Series - Mapping a Volume using Windows.
  

[mariajenkins]

HI,

Thanks for your reply - yes, this is what I have done, using the IP address of the drive and also the suffix \Volume_1

To be clear, I don't have to re-map the drive in Windows, I have to re-run the setup program included with the DNS-320.

Thanks again,

Maria

[JavaLawyer]

Did you try logging into the DNS-320 web UI, to perhaps "wake up" the unit before trying to access with Windows?

[mariajenkins]

Yes, and I think this was fine, but I am not at the place where the drive is - I will check next time I am there which should be tomorrow evening!

Thanks again for your help,

Maria

[mariajenkins]

Hi There,

I eventually got back to the drive, it won't work after its been powered off unless I either run the setup program from the included disk, or I run through the Setup Wizard via a web browser. The web browser route it a bit easier and quicker, but still a bit of a pain to explain to others that they have to do this each time.

Have I missed a setting or something, as I expected once it had been set with a static IP address to be able to just see it through explorer...

Thanks again,

Maria

[ivan]

A couple of questions.

1)  Can you find the unit if you use 'My Network Places' -> 'Entire Network' -> 'Microsoft Windows Network' -> 'Workgroup'?

2) What users and/or groups have you set up?  No need to name them just confirm that you have done so.

3) What shares have you set up?  CIFS, FTP, NFS?

(The last two are found in 'Management' -> 'Account Management' on the Share Center Admin web page.)

I ask those questions because we had a client that bought another Share Center to add to those they had, supposedly set it up and couldn't use it - they hadn't shared anything.  Once we set up the shares they had no more problems. 

[mariajenkins]

Hi Ivan,

Thanks for your reply.

Unfortunately the disk is on another site so I can't answer all of your questions immediately. From memory I can see the drive listed as DNS320 (or something similar) in Network Places, but I haven't set up any other things like sharing etc. I just expected to be able (and for anyone else on the Network to be able) to see the files after i had connected through Explorer?...

Thanks again,

Maria

[ivan]

I haven't set up any other things like sharing etc.

There is your problem.  Nothing is available until you allow the unit to share itself with computers on the network - this helps with security on the network.

Since the unit is not at the site with you I would recommend that you read the manual section about Account Management - I won't quote page because of the different versions of the manual out there - and decide what you want to do regarding users and groups and what protocols you want to share - we set as standard CIFS and FTP.  Also don't forget the settings for read/write access.

I hope this gets you up and running, then maybe you should think about if you want to be able to administer it while not on site, but that is a different story.