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Author Topic: Router shows up on Wifi but cannot connect  (Read 4531 times)

ftoor

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Router shows up on Wifi but cannot connect
« on: June 19, 2013, 06:42:12 PM »

Hi guys,

Need help with the 655.

The ISP is Cox with a Netgear router. The Netgear router is wireless and the connection is fine. But the range is limited.

I upgraded the Dlink firmware and went through the set up process and my router shows up on the WIFI but when I try to go online, the webpages do not come up. I get a "cannot connect error".

I am using a MacBook for this. I also have trouble with my iPhone. And when I connect with the Netgear router via cable and wireless, the internet it works.

Do I need to shut off the wireless function with the Netgear router, which I do not think is correct?

Please guide me.

Below is the admin page snap shot.

http://imgur.com/1IDzdGf

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FurryNutz

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Re: Router shows up on Wifi but cannot connect
« Reply #1 on: June 19, 2013, 06:50:49 PM »

Link>Welcome!
  • What region are you located?


Internet Service Provider and Modem Configurations
  • If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ftoor

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Re: Router shows up on Wifi but cannot connect
« Reply #2 on: June 19, 2013, 06:58:05 PM »

I am in Phoenix, AZ
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FurryNutz

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Re: Router shows up on Wifi but cannot connect
« Reply #3 on: June 19, 2013, 07:13:33 PM »

Can you draw us a diagram of your setup?
i.e. ISP modem> wired to Internet port on DIR-655>Client devices connected to 655?

Are you using the 655 as your main host router or is the ISP modem handling that?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ftoor

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Re: Router shows up on Wifi but cannot connect
« Reply #4 on: June 19, 2013, 10:00:40 PM »

That is correct:


 ISP modem> wired to Internet port on DIR-655>Client devices connected to 655?

I would like to use the DLink as my main router.
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FurryNutz

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Re: Router shows up on Wifi but cannot connect
« Reply #5 on: June 19, 2013, 10:04:50 PM »

You'll need to see if you can bridge the Netgear modem/router.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.