• November 01, 2024, 02:34:07 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Anyone have problem with firmware 2.10NA and Samsung Galaxy ... ?  (Read 5412 times)

BobLeBricoleur

  • Level 1 Member
  • *
  • Posts: 10

Anyone have problem with firmware 2.10NA and Samsung Galaxy ... ?

In my case i have new Samsung Galaxy Note 8, and 2-3 times per day's i lose all internet connection with all PC connected (wifi or no) at my router, why ?

My  router work without problem before i  bought Samsung Galaxy Note 8, and i doesn't change setting in my routeur recently.

I doesn`t know it's the same problem with Samsung Galaxy S4 and router revA fixed by firm 1.37 but very strange.

Why no fix in revision B ?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Anyone have problem with firmware 2.10NA and Samsung Galaxy ... ?
« Reply #1 on: July 10, 2013, 07:51:00 AM »

  • What region are you located?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates?


Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • Any cordless house phones?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
  • Enable WMM Enable Under Advanced/Advanced Wireless.

The fixes see in v1.37 are for Rev A routers and for the Galaxy S4 phones only. If the Note 8 is new to your system, issue could be with this Samsung product model as well rather than with the 655 router. I recommend that you phone contact Samsung support and inquire about this as well.

Let us know if changing the WiFi settings helps any.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

BobLeBricoleur

  • Level 1 Member
  • *
  • Posts: 10
Re: Anyone have problem with firmware 2.10NA and Samsung Galaxy ... ?
« Reply #2 on: July 10, 2013, 08:14:49 AM »

  • What region are you located?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates?


Canada (Quebec)
No
No

The fixes see in v1.37 are for Rev A routers and for the Galaxy S4 phones only.

I know, and doesn't apply of course. But, the kernel of firmware is not the same at few things depending rev A or B ? And fix for one work for other.


If the Note 8 is new to your system, issue could be with this Samsung product model as well rather than with the 655 router. I recommend that you phone contact Samsung support and inquire about this as well.

Yes new, and not sure Samsung support give me solution.

I verify later setting of my routeur about DHCP and come back you if i find anything or good setting.
« Last Edit: July 10, 2013, 08:20:07 AM by BobLeBricoleur »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Anyone have problem with firmware 2.10NA and Samsung Galaxy ... ?
« Reply #3 on: July 10, 2013, 08:27:36 AM »

Canada (Quebec)
No
No
I recommend doing a factory reset and re-configure the router from scratch using some of the suggestions mentioned in my reply.

I know, and doesn't apply of course. But, the kernel of firmware is not the same at few things depending rev A or B ? And fix for one work for other.
NO, there are differences between Rev A and B models. We also don't know if this is a D-Link issue or a Samsung issue. If other devices are working on your network and have been working up to the point when you got the Note 8, then I might presume the issue lies with Samsung for now.

Yes new, and not sure Samsung support give me solution.

I verify later setting of my routeur about DHCP and come back you if i find anything or good setting.

Keep us posted.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

BobLeBricoleur

  • Level 1 Member
  • *
  • Posts: 10
Re: Anyone have problem with firmware 2.10NA and Samsung Galaxy ... ?
« Reply #4 on: July 16, 2013, 10:59:27 AM »

Keep us posted.

I  give you comeback information of my situation : Good new's :)

First time, i try change setting depending what  you say  without reset factory, but don't work.

Second time, i doing reset factory, re-configure manually the router from scratch and i've applyed your recomandation. All work perfectly  now without lose internet during 5 day's.

TY Furry :)
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Glad it's working well for you now. Enjoy.

 ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.