Hi,
Please find below the information,
What Hardware version is your router? Look at sticker under router.
- Hardware Version is B1
What Firmware version is currently loaded? Found on the routers web page under status.
- Firmware version 2.00NA
What region are you located?
- Cupertino, California
Are you wired or wireless connected to the router?
- Wireless connected
Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
- Cable
What ISP Modem Mfr. and model # do you have?
- Motorola surfboard and Model#SB5101U
What ISP Modem service link speeds UP and Down do you have?
- Download on an average 15 Mbps and upload around 5-10 Mbps
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
- 1500
Thanks,
Sampat