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Author Topic: Wireless Printer connection problem  (Read 16952 times)

alphaswift

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Wireless Printer connection problem
« on: May 15, 2009, 05:33:42 PM »

Hi all,

Last night I flashed the firmware on my DIR-655 to version 1.31NA. Since then, I have not been able to connect my wireless Canon MP620 printer to the router.

I have tried both the PBC and PIN method. Here's an extract of the router log after an unsuccessful PBC attempt: ( I changed the printer MAC address to xxxxx15 )

[INFO]   Fri May 15 20:27:47 2009   wirelessmain2: Wireless system with MAC address xxxxx15 disconnected for reason: Received Deauthentication
[INFO]   Fri May 15 20:27:47 2009   primary: Unset Selected Registrar
[INFO]   Fri May 15 20:27:47 2009   primary: STA with MAC (xxxxx15) WPS process closed
[WARN]   Fri May 15 20:27:47 2009   primary: WPS Internal Registrar failed to add wireless station xxxxx15, reason: unmatching nonce1 in dup M1, err_code 0.
[INFO]   Fri May 15 20:27:47 2009   wirelessmain2: Wireless system with MAC address xxxxx15 associated
[INFO]   Fri May 15 20:27:47 2009   Above message repeated 1 times
[INFO]   Fri May 15 20:27:45 2009   wirelessmain2: Wireless system with MAC address xxxxx15 disconnected for reason: Received Deauthentication
[INFO]   Fri May 15 20:27:44 2009   primary: STA with MAC (xxxxx15) requested for WPS registration
[INFO]   Fri May 15 20:27:44 2009   wirelessmain2: Wireless system with MAC address xxxxx15 associated
[INFO]   Fri May 15 20:27:44 2009   Above message repeated 1 times
[INFO]   Fri May 15 20:27:43 2009   wirelessmain2: Wireless system with MAC address xxxxx15 disconnected for reason: Received Deauthentication
[INFO]   Fri May 15 20:27:43 2009   wirelessmain2: Wireless system with MAC address xxxxx15 associated
[INFO]   Fri May 15 20:27:43 2009   Above message repeated 1 times
[INFO]   Fri May 15 20:27:29 2009   primary: WPS Internal Registrar started PBC registration
[INFO]   Fri May 15 20:27:29 2009   primary: Set Selected Registrar
[INFO]   Fri May 15 20:27:29 2009   primary: Unset Selected Registrar


I have no problems connecting my wireless laptop to the router or surfing through to the internet. I have no problems connecting my wireless desktop to the router. As I mentioned, I had no problems with the printer before I did the firmware upgrade.

I can't seem to find an explanation for the errors shown. Any suggestions or ideas would be appreciated.
« Last Edit: May 15, 2009, 05:35:52 PM by alphaswift »
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alphaswift

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Re: Wireless Printer connection problem
« Reply #1 on: May 16, 2009, 06:43:23 AM »

I should have added that the hardware version is A4.

Sorry for the DP
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alphaswift

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Re: Wireless Printer connection problem
« Reply #2 on: May 20, 2009, 05:12:25 PM »

Hi all,

A response from D-Link:

You may have the Wi-Fi Protected service still enabled on the router. Your device may be trying to authenicate with this service and fails. To disable the service:

- Log into the router and click on the Advanced tab.
- Click on the WIFI-Protected SetuP on the left.
- Uncheck the Enable box, and click on Save Settings

Once the page reloads, try the wireless connection again and you should be able to connect successfully.

----------------

I followed the instructions, but the button I need "Add Wireless Device with WPS" is greyed out? Any ideas on how to add the wireless printer?
« Last Edit: May 20, 2009, 06:57:38 PM by alphaswift »
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EddieZ

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Re: Wireless Printer connection problem
« Reply #3 on: May 21, 2009, 02:57:06 AM »

Just don't use WPS...?
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DIR-655 H/W: A2 FW: 1.33

alphaswift

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Re: Wireless Printer connection problem
« Reply #4 on: May 21, 2009, 03:51:21 PM »

What's the alternative to WPS?
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EddieZ

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Re: Wireless Printer connection problem
« Reply #5 on: May 21, 2009, 04:05:20 PM »

Manual configuration. A bitmore work but no rocketscience.
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DIR-655 H/W: A2 FW: 1.33

alphaswift

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Re: Wireless Printer connection problem
« Reply #6 on: May 24, 2009, 01:50:24 PM »

To wrap this thread up, a friend had a DIR-655 router with the 1.21 firmware and we installed it at my house. My wireless printer immediately saw it and we had a test page printed out in a few minutes.

I believe there is a problem with wireless printers ( specifically the Canon MP620 ) and the 1.31NA firmware.

So now I have to wait until D-LINK fixes this problem with a new firmware update, provides a workaround or I spend money on a Linksys. In the meantime, I have one more brick in my house.
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Msradell

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Re: Wireless Printer connection problem
« Reply #7 on: May 25, 2009, 04:46:02 AM »

Did you try the Manual setup to see if that solved your problem before declaring that the router was a brick?  It's actually a very easy procedure and I personally always use it over any other method. 
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alphaswift

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Re: Wireless Printer connection problem
« Reply #8 on: May 25, 2009, 08:22:26 PM »

Did you try the Manual setup to see if that solved your problem before declaring that the router was a brick?  It's actually a very easy procedure and I personally always use it over any other method. 

The MP620 does not easily allow for manual configuration. I'd have use a USB connection or ethernet to do the configuration and then test it with wireless. Too much of a PITA.

Hopefully, D-Link can just fix the problem quickly.
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davevt31

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Re: Wireless Printer connection problem
« Reply #9 on: May 26, 2009, 04:04:00 AM »

He meant manually configure the router's wireless settings.
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Msradell

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Re: Wireless Printer connection problem
« Reply #10 on: May 26, 2009, 05:37:27 AM »

I think you're blaming D-Link for something that isn't their fault.  Considering the router with firmware version 1.31 works for other things it's hard to believe the problem is with the router.  Wireless printers are quite often a PITA (as you put it) to set up and it's wore their fault than anything else.  Using a USB connection to do the initial setup of the printer is the only way to ensure everything will work correctly. 
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EddieZ

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Re: Wireless Printer connection problem
« Reply #11 on: May 26, 2009, 09:23:12 AM »

I think you're blaming D-Link for something that isn't their fault.  Considering the router with firmware version 1.31 works for other things it's hard to believe the problem is with the router.  Wireless printers are quite often a PITA (as you put it) to set up and it's wore their fault than anything else.  Using a USB connection to do the initial setup of the printer is the only way to ensure everything will work correctly. 

But the trend on the board is to blame the router for everything [sarcasm].... ;)
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DIR-655 H/W: A2 FW: 1.33

Msradell

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Re: Wireless Printer connection problem
« Reply #12 on: May 27, 2009, 07:46:26 AM »

But the trend on the board is to blame the router for everything [sarcasm].... ;)
Very true!  Of course if you go to the Canon board im sure they blame everything on the printer!  It's kind of in nature of things that you only complain or using the problem is, you never question the issue anywhere else.
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alphaswift

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Re: Wireless Printer connection problem
« Reply #13 on: May 27, 2009, 03:07:33 PM »

Actually it's pretty simple. The printer worked flawlessly in 1.21 and it doesn't work in 1.31 without what I consider to be major hoop jumping ( errr...maybe it will work )

Sorry to the fanboys, but I blame D-Link.
« Last Edit: May 28, 2009, 03:43:52 PM by alphaswift »
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jpm67

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Re: Wireless Printer connection problem
« Reply #14 on: May 27, 2009, 03:54:26 PM »

Actually it's pretty simple. The printer worked flawlessly in 1.21 and it doesn't work without what I consider to be major hoop jumping ( errr...maybe it will work )

Sorry to the fanboys, but I blame D-Link.

I have the same problem with my Aluratek Internet Alarm Clock. It was using WPA2 fine with firmware 1.21. As soon as I "upgraded" to 1.31 it quit working. I've tried manual configuration, restoring the config from 1.21 and every combination of WPA/WPA2 and AES/TKIP, as well as various speed settings and wireless QOS settings. I finally got it to work using WEP. That's not acceptable to me long term.

It seems to me that D-Link made a subtle change in it's implementation of WPA/WPA2. Some client firmware is just more forgiving than others. Every other wireless client I have still works fine with WPA.

Here is an excerpt from my log:

INFO] Wed May 27 18:41:33 2009 Above message repeated 1 times
[INFO] Wed May 27 18:41:30 2009 Home: Wireless system with MAC address XXXXXXXXXXXX disconnected for reason: Received Deauthentication
[INFO] Wed May 27 18:41:14 2009 Home: Wireless system with MAC address XXXXXXXXXXXX secured and linked
[INFO] Wed May 27 18:41:14 2009 Home: Wireless system with MAC address XXXXXXXXXXXX associated
[INFO] Wed May 27 18:41:14 2009 Above message repeated 1 times


« Last Edit: May 27, 2009, 04:02:04 PM by jpm67 »
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