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[aaneville@outlook.com]

My DNR-322L was working fine but I had to change a disk and do a reinstall. Now it say it cannot connect to the internet to register on myDlink and to check my internet settings.

Nothing has changed on my modem / router. I cannot understand why I cannot connect now.

Any ideas?

[JavaLawyer]

What do you mean by "reinstall"? Did you reset the unit to the factory defaults? Can you please elaborate?

[aaneville@outlook.com]

Yes I reset the unit to factory defaults.

[JavaLawyer]

Did you walk through the setup Wizard again in the DNR-322L web UI?

[aaneville@outlook.com]

Yes I did.

[JavaLawyer]

What happened when you walked through the wizard?  Did you hit an error message during the process? What did the error say?  What screen/section of the setup were you in?

[aaneville@outlook.com]

If I go through the wizard I can choose either DHCP or PPPoE and the installation goes through to the end without error messages. But then the internet connection gives a "connect fail" message in red.

Same problem if I use the setup software. When I come to register I get a message that it cannot connect to the internet and to check my internet settings. I can choose fixed IP or PPPoE same problem.

Everything is working fine otherwise. I can see my two cameras on my MyDlink account. On the web UI I can access the NVR and see the cameras and also play back recordings. I just cannot connect to the internet to register the DNR-322L on Mydlink.

And what I don't understand is it worked perfectly the first time out of the box!

[JavaLawyer]

This is a stab in the dark, but did you try removing the DNR-322L from your mydlink account before trying to re-register?

[aaneville@outlook.com]

All I can see on my account are the two DCS-932L cameras. I cannot see the DNR-322L so I cannot delete it.

[aaneville@outlook.com]

I finally resolved the issue by reinstalling the version 1.20 of the firmware. This was the firmware version on the label on the bottom of the DNR. I had to search the internet to find it and it was only available on the D-link Australia site.

Once installed, I used the CD that came with the DNR and then finally I was able to register with mydlink.

None of the setup wizards would work with 1.40 firmware, neither the original CD nor the Mac or PC versions available from D-link EU or UK or DE. Always the same message that it could not connect to the internet and asking me to check my internet connection parameters.

Then I upgraded the firmware again to 1.40 and everything still works.

I hope this is of use to someone in the same situation.

[JavaLawyer]

I finally resolved the issue by reinstalling the version 1.20 of the firmware. This was the firmware version on the label on the bottom of the DNR. I had to search the internet to find it and it was only available on the D-link Australia site.

All firmware versions are available here: http://tsd.dlink.com.tw/
BTW - there's now a v1.50 available: http://forums.dlink.com/index.php?topic=55881.0