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Author Topic: My DCS-2332L experience - wishlist and bugs  (Read 24023 times)

fousa

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My DCS-2332L experience - wishlist and bugs
« on: August 27, 2013, 11:24:24 AM »

Overall I'm happy with this cam, video quality is ok (could be better), wireless connection without problems (relatively close to router), saving video motion detections to a 32GB SDcard at outdoor environment.


Installation and configuration
Installation was very simple. Discovered almost immediately that IE is the only browser that works well, showing all configuration options correctly. Chrome is a no go.  Mydlink works well, don't need an expertise knowledge. I don't use D-viewcam.


My wishlist:
  • Detetion mode schedule and/or Detetion sensitivy schedule
    At dusk and dawn, the motion detetion event fires like crazy, recording unnecessary video. This could be resolved if I could schedule or define sensitivy by day times. Another user reports the same problem here
    EDIT 12September: "Motion Detection Schedule" option available on motion detection setup wizard. I had only worked with manual motion detection setup which didn't have this option, so I thought that didn't exist. This resolve my problem

  • Delete non-empty directories - SD card management
    The SD card management could be improved. If I want to delete only some days/hours files instead of formatting SD card, I can't.
  • View saved recordings from mydlink Lite App
    Only live video is possible on DCS-2332L
  • FTP access to SD card
    So we can manage files without hassle
  • Increase "Maximum duration" and "Maximum File Size"
    So, I wanted a camera that records whenever detects movement. I don't wan't to open 60 videos files to
    see an event! 5MB is a BIG limitation!

Bugs that I've found:
  • Timezone
    It's one hour off. Had to enable daylight saving and set manually the offset, start and end
  • Event logs flooding
    Don't have log event configured but it can create almost 1000log files in a hour (at dusk and down) with the contents "Event : Motion detected".  This is reported by users in topics: this and this . No solution yet?
  • mydlink - Slow playback files listing and thumbnails without pictures
    This problem is linked with the previous bug and occurs with busy hours where there is lots of files in the same folder (logs, logs, logs, logs, some videos, logs and more logs)



Another observations:
  • Corrupted setup wizard file in support page
    Reported by another user here
    I don't have cd-rom in my latop, so i tried to download setup wizard, only to find a "unconfirmed 393886.crdownload" file.

    Seems solved
« Last Edit: September 12, 2013, 08:00:35 AM by fousa »
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GaryNY

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #1 on: August 27, 2013, 07:39:13 PM »


  • Detetion mode schedule and/or Detetion sensitivy schedule
    At dusk and dawn, the motion detetion event fires like crazy, recording unnecessary video. This could be resolved if I could schedule or define sensitivy by day times. Another user reports the same problem here
I've had that dusk/dawn noise problem occasinally too, you might get rid of it by turning the sensitivity down a bit. As shipped, the camera has the sensitivity set rather high.  You might try altering when the camera switches between day/night too (if you're using the automatic setting, there are options for the light level that triggers the switchover). This is under the Advanced tab.
Quote
  • Delete non-empty directories - SD card management
    The SD card management could be improved. If I want to delete only some days/hours files instead of formatting SD card, I can't.
One related complaint, the camera's SD card viewer doesn't always list dates and times in numerical order. It would be very nice if these were sorted by date and time.
Quote
  • Increase "Maximum duration" and "Maximum File Size"
    So, I wanted a camera that records whenever detects movement. I don't wan't to open 60 videos files to
    see an event! 5MB is a BIG limitation!
Agreed, but I'll add that I record at slow frame rates to try to get as much time in a single video as possible. For my application I don't really need smooth 30fps video, I use 7 or 4 fps.
Quote
  • mydlink - Slow playback files listing and thumbnails without pictures
    This problem is linked with the previous bug and occurs with busy hours where there is lots of files in the same folder (logs, logs, logs, logs, some videos, logs and more logs)
I prefer to access video directly through the camera to avoid the slow/small video mydlink provides. I think they're transferring from camera to mydlink,then reformatting,then finally sending a smaller video to you. From mydlink you can go to settings, then use the advanced settings button to log into your camera (even remotely) then go to setup, SD card, to access the raw videos as recorded by the camera.  You may still have to wait a bit for your camera to upload 5MB, but I think it's faster than viewing via mydlink. I do this if I want to look at more than 1 or 2 videos.
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fousa

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #2 on: August 28, 2013, 05:40:36 AM »

Quote from: GaryNY
(..) you might get rid of it by turning the sensitivity down a bit (..)

Yes, I changed sensitivity setting to "Low:<10lux"  (Advanced > ICR > Automatic). It's better but the problem persists.

The only solution: Detetion mode at normal hours with best video quality and best frame rate , continuous mode/recording at dusk and dawn with standart video and lower frame rate. The only problem is... can't schedule detetion mode! Buuuuuu  :(

Quote from: GaryNY
(..) I think they're transferring from camera to mydlink,then reformatting,then finally sending a smaller video to you (..)

As user JavaLawyer said in this post:
"mydlink simply provides a portal to start a direct-connection between mobile/remote clients. Once a client logs into mydlink, there is a direct pipe from the camera to the client."

I think it always gets files/video directly from camera, just acts like an interface to be easier to clients. I made the test with local network,   the downloading time of the video is almost the same, mydlink VS acessing through https://camera_ip_adress

If you can see the page source code of mydlink > playback. You see that the thumbnail video links directly to the camera, same as the SD Card management. Only one gets played in a wmp browser addon at mydlink, the other gets downloaded to PC.

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GaryNY

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #3 on: August 29, 2013, 08:23:07 PM »

Yes, I changed sensitivity setting to "Low:<10lux"  (Advanced > ICR > Automatic). It's better but the problem persists.

The only solution: Detetion mode at normal hours with best video quality and best frame rate , continuous mode/recording at dusk and dawn with standart video and lower frame rate. The only problem is... can't schedule detetion mode! Buuuuuu  :(

I mentioned sensitivity, and also the day/night threshold, which may have confused things.

The sensitivity I meant to turn down is the motion detection sensitivity. On the Motion Detection setup page, there's 2 numbers, "Sensitivity", and "Percentage".  If I recall, the factory setting on Sensitivity was 85%.  I currently have mine set to 69%.  I don't recall the factory percentage (10% ?), but I lowered mine to 7%.  I've adjusted both up and down if I get too much false triggering, or missed events.  

As I read the interaction of these, I think the factory setting requires a small change over a larger area to trigger.

My change I think requires a larger change, in a smaller area.

Small change over a large area sounds like the noise (snow, static) you might see at dusk and dawn. My camera was initially triggering on that too sometimes, but with the settings I have now, it doesn't.

This is motion detection sensitivity is separate from the ICR Sensitivity setting on the Advanced ICR page.  The reason I mentioned that is if you get false triggering in night mode you might try making it stay in day mode until darker. Or if false triggering in day mode, try making it change to night sooner.  In my case, I was getting false triggering in night mode.

Also, are you sure if your IR Cut Filter is working?  Mine wasn't.  Out of the 5 cameras I've bought, one (my DCS-2332L) turned out to be bad. The IR Cut filter didn't switch, and the Wifi was very poor (it worked poorly for a while, then wouldn't connect at all anymore, even when right near my router). I got an RMA number and shipped it back for exchange. When the IR Cut filter didn't work, the camera still switched to black and white, and the IR LED still came on, but night vision was very poor.  And the triggering on noise at dusk/dawn was much worse because the picture at night (dusk/dawn) was much more snowy.  The replacement has triggered on noise a bit too until I adjusted the motion detection sensitivity down, but not nearly as bad.  And the Wifi on the replacement works much better.  To confirm if the IR Cut filter works, you should hear a click when it switches between day and night, or look into the lens when it switches to verify (cover the light sensor to make it switch, or use the setup function or cellphone app to switch day/night manually).  You should be able to see a blue filter in the lens in day mode, this moves out of the way in night mode and the lens looks clear.  My first camera was stuck and the blue filter was there all the time.  If you hear a click when it switches, or you can see a difference inside the lens between day and night mode, your camera is OK.

As user JavaLawyer said in this post:
"mydlink simply provides a portal to start a direct-connection between mobile/remote clients. Once a client logs into mydlink, there is a direct pipe from the camera to the client."

I think it always gets files/video directly from camera, just acts like an interface to be easier to clients. I made the test with local network,   the downloading time of the video is almost the same, mydlink VS acessing through https://camera_ip_adress

If you can see the page source code of mydlink > playback. You see that the thumbnail video links directly to the camera, same as the SD Card management. Only one gets played in a wmp browser addon at mydlink, the other gets downloaded to PC.

That's good to know, thanks.
« Last Edit: August 29, 2013, 08:33:56 PM by GaryNY »
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JavaLawyer

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #4 on: September 11, 2013, 07:46:22 AM »

I created a DCS-2332L firmware wishlist sticky post for everyone to submit their contributions:
DCS-2332L - Firmware Wishlist
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fousa

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #5 on: September 11, 2013, 08:30:04 AM »

Thanks, I will contribute!

I noticed that HD is available on "mydlink Lite app" with DCS-2332L. Hurray!

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fousa

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #6 on: September 12, 2013, 07:33:01 AM »

I edited my first topic.

One of my wishes was Motion Detection Schedule

I red the manual again and discovered that this option is available on "motion detection setup wizard".
I had only worked with manual motion detection setup which didn't have this option, so I thought that didn't exist. My mistake!   8)

ps: This is also configurable in "Event setup > Event > Event Schedule"
« Last Edit: September 12, 2013, 08:10:31 AM by fousa »
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JavaLawyer

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #7 on: September 12, 2013, 08:57:16 AM »

I edited my first topic.

One of my wishes was Motion Detection Schedule

I red the manual again and discovered that this option is available on "motion detection setup wizard".
I had only worked with manual motion detection setup which didn't have this option, so I thought that didn't exist. My mistake!   8)

ps: This is also configurable in "Event setup > Event > Event Schedule"


I interpreted your request a bit differently.  Please see the wishlist thread and let me know if I stated your case correctly: DCS-2332L - Firmware Wishlist
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fousa

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #8 on: September 12, 2013, 09:37:30 AM »

Yes, you interpreted correctly. Sensivity/Percentage should be different day vs night. I have problem with dusk and dawn, to much false motion triggers. Also the right configuration to day light could not be the right for night.

BUT...

Another solution for this problem was Motion Detection Schedule (which I thought was missing). I record the problematic times (dask and dawn) with schedule recording (50Mbytes files) with a standart profile, and I activate the Motion Detection Schedule to the another hours with best profile. That resolves my problem

So, you can keep the wish on the wishlist, although I solved my problem with another solution.

Sorry for my english :\

I learned the right configuration for one case could not be the right configuration to anothers. This cameras have powerful options (compared to anothers on market), the trick is trying to find the right options by trial and error.
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JavaLawyer

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #9 on: September 12, 2013, 09:43:12 AM »

The false motion detection events captured during day/night mode transitions are a real issue on other camera models. The DCS-942L recently released a firmware update with the following fix listed in the change log "[Bug Fix] Refine Day/Night mode switching judgment". Perhaps a similar change will be added to the DCS-2332L as well (presuming the issue exists on this camera model as well).
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fousa

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Re: My DCS-2332L experience - wishlist and bugs
« Reply #10 on: October 04, 2013, 10:11:56 AM »

Found a bug. If I configure the "Total cycling recording size: 1000Mb" on continuous recording options, the event motion detections are deleted if they are over 1000Mb! I lost 29Gb of event recordings..


CARD SPACE - free 29Gb


Configuration of motion detection and recording


Recording configured with "Total cycling recording size:" 1GB

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