Hello, I have recently purchased a D-Link N750 DIR-836L cloud router and have it hooked up to a Zoom 343 Mbps DOCSIS 3.0 (model 5341-00-03j)
Me and my roommates just moved into a house and purchased Comcast Xfinity Blast internet service 50mbs/15mbs. We have 5 computers in one room at all times, and a variable 5+ phone devices, 3 laptops, and 3 consoles that can connect to the internet.
We are having issues in which one person will start downloading something, for example, updating an online game, at 2 mbps, and then everyone in the entire household drops to under 1mbs down speed, and over 1000 ping spikes on and off.
Here are my speed tests when 1 person is downloading a game (Planetside 2):
http://www.speedtest.net/
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http://speedtest.comcast.net/
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http://my.verizon.com/services/speedtest/
Latency: 251 ms
DL Speed: 1.99 mbps
UL Speed: 3.59 mbps
without anyone downloading:
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http://my.verizon.com/services/speedtest/
Latency: 50 ms
DL Speed: 15.88 mbps
UL Speed: 9.97 mbps
I've done speedtests last week with just 3 computers up and running on the internet and I received speeds up to 35 mbps d/l and 14 mpbs u/l, but now they seem to be down.
But our biggest issue is that we cannot figure out how to use the QoS engine properly and cannot find any other methods of limiting the amount of bandwidth that is used per computer. Every time we turn on the QoS engine on our router, we receive no internet connectivity at all. I've tried a few different rules and just can't seem to get it working. I did notice on the DIR-600L there was a feature called "Traffic Control" that looks like EXACTLY what we need, but it's not in my newer DIR-836L. We really need something like this because we cannot properly play any online games while anyone is streaming, downloading, or doing just.. anything online!
I'm not sure why this is but I would appreciate any help, thanks!