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[funsizephil]

Newbie Help Alert

Hi all. Just purchased a DNS-320, (new shape and very cool looking) to run as media storage over my home network. The older one I have is about 2 years old, and although not full, I want to keep my movies, music etc very separate from the rest of my home storage.

Anyway, handles screwed onto my 2x (compatible) STD2000DM001 2TB drives, and inserted into the NAS (although one on right hand side looking at it from the front kinda crunches in). Powered up & following set up from CD. All good until it gets to the drives themselves. It is only seeing Drive 2. The blue lights are lit for both drives on the front of the NAS< but it does not appear to be seeing drive one.
I've tried looking on the net, the D-Link website and on here for a solution but not been able to readily find anything.

Can any sage heads out there proffer some wisdom to assist me?

Apologies in advance if this is recurring theme or if I am being dense!

Thanks.

[cable2]

Hi,
It sounds like you have the newer "B" version of the 320 as there are no screws necessary for the A1 series.  (or you have the 320L)  Anyway, first thing I would try would be just to switch the drives around and see if that has any effect.  If the same drive appears not to be recognized, pull it out and run Seagates Diagnostic tool to verify that you have a good drive.  If not, you probably have sorted out your problem. 
As a long shot, assuming the above does not help, try just using the setup disk and see how far you get.  That is about all for now.  Good luck

[funsizephil]

Thanks Cable. I was being dense!
I swapped the drives over, and the unit still only sees the one serial numbered drive. Clearly a faulty drive then. Looks like one drive is going back and being replaced!
Thank you.